NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
1. Examine command output (if available) and debug logs for a more detailed message
on the error, as follows.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
2. If possible, re-attempt the requested operation using another user interface that
supports the type of request.
Media Manager Status Code: 15
Message: invalid volgroup
Explanation: A requested operation encountered a case where the volume group was
either not specified, not in an acceptable format, or exceeded the allowed length of a
volume group.
Recommended Action:
1. Examine command output (if available) and debug logs for a more detailed message
on the error, as follows.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
2. Specify a volume group where one is required, ensuring that it is no longer than 25
ASCII characters in length, without containing any whitespace or unprintable
characters.
Media Manager Status Code: 16
Message: invalid robot coord1
Explanation: A requested operation encountered a missing or out-of-range robot slot
number, or a move by volume group residence was attempted when the volume had not
originated from a valid robotic library slot.
Recommended Action:
208 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows