NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 2. Increase the volume’s maximum number of mounts, or set the maximum number of mounts to infinite if you want to extend the active life of the physical media. Alternatively, replace the media with other media that still has useful life remaining. 3. If the number of mounts was less than the maximum mounts allowed for the volume, check the device configuration to determine if the volume database host for the device is consistent with the volume configuration in the volume database. Applications may attempt to query multiple volume databases for volume-related requests, so ensure that duplicate media IDs are not used in volume configurations across multiple hosts. If duplicate IDs are found, either completely separate the configurations by not sharing any devices, or remove volumes with duplicate media IDs and consolidate volumes into one volume configuration. Always use barcodes that are unique with respect to the six (6) least significant characters across all media in all robots, or use media ID generation rules to ensure unique media IDs are generated when using robot inventory update. Media Manager Status Code: 117 Message: operation not allowed on cleaning cartridge Explanation: A request was made to change a volume’s expiration or maximum number of mounts, but the operation is not allowed because the volume is a cleaning cartridge. Recommended Action: 1. If the volume is a cleaning cartridge, perform a valid operation such as changing the number of cleanings remaining for the cleaning cartridge. 2. If the volume’s media type cannot be determined, examine command output (if available) and debug logs for a more detailed message on the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 3. If the targeted volume is incorrectly configured as a cleaning tape, delete the cleaning volume and update the volume configuration using options to define a new volume with the appropriate media type. Media Manager Status Code: 118 Message: cannot delete one of the default volume pools 260 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 261 Status Codes Explanation: An attempt was made to delete one of the special, pre-defined volume pools. The None, NetBackup, and DataStore volume pools are fixed volume pools in the volume pool configuration, and cannot be deleted. Recommended Action: Do not attempt to delete the None, NetBackup, and DataStore volume pools. Media Manager Status Code: 119 Message: invalid rule database entry Explanation: The barcode rule database is corrupt: it contains records that are not compatible with the installed product binaries. Recommended Action: 1. Examine command output and debug logs for a more detailed message on the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Use vmrule to investigate integrity of the barcode rule database. The daemon debug log file should indicate the number of fields expected and the number of fields found in the barcode rule record. Restore a saved version of the barcode rule database if the barcode rule database cannot be manually corrected. Media Manager Status Code: 120 Message: all available rule numbers are in use Explanation: A request was made to add a barcode rule in the barcode rule configuration. No unique rule numbers could be generated because the available rule numbers were used up. Recommended Action: Consolidate barcode rules so that a new rule number becomes available. Media Manager Status Code: 121 Message: failed appending to rule database Explanation: A request was made to add, change, or delete a barcode rule, and a barcode rule record could not be appended to the barcode rule database file. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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