NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Client System Disk Recovery - Windows
◆ Special drivers or other software required to get the hardware operational (for
example, a special driver for the disk drive).
◆ IP address and host name of the NetBackup client.
◆ IP address and host name of the NetBackup master server.
◆ Partitioning and formatting scheme that was used on the system that you are
restoring. You must duplicate that scheme during Windows installation.
To Recover a Windows Client Disk
1. Install a minimal Windows operating system (perform the Express install).
During the install, be certain to:
◆ Partition the disk as it was before the failure (if partitioning is necessary). Then,
reformat each partition as it was before the failure.
◆ Install the operating system in the same partition that was used before the failure.
◆ Specify the default workgroup. Do not restore to the domain.
◆ Follow any hardware manufacturers instructions that apply, such as loading SSD
on a Compaq system.
2. Reboot the system when the install is complete.
3. Configure the NetBackup client system to re-establish network connectivity to the
NetBackup master server.
For example, if your network uses DNS, the configuration on the client must use the
same IP address as before the failure and must specify the same name server (or
another name server that recognizes both the NetBackup client and master server).
On the client, configure DNS in the Network dialog box that you access from the
Control Panel.
4. Install NetBackup client software.
Refer to the NetBackup Installation Guide for PC Clients for instructions. Ensure that you
specify the correct names for the client and master server. To specify the client name,
start the user interface on the client and click Configure on the Actions menu. Enter the
client name on the General tab of the NetBackup Configuration dialog. To specify the
server name, click Specify NetBackup Machines on the Actions menu and make the
entry on the Servers tab.
5. Install any NetBackup patches that had previously been installed.
6. Enable debug logging by creating the following debug log directories on the client:
Chapter 6, Disaster Recovery 407
NetBackup 4.5 Troubleshooting Guide for Windows