NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 5, Media Manager Status Codes and Messages 237
Status Codes
2. Identify the system where vmd is running. This is usually termed the Media Manager
host or volume database host, and defaults to the local system in some user interfaces
(such as vmadm). Possible causes for the error are high network load, missing
operating system patches or service packs, or unexpected vmd process failure. Also,
the socket read may have failed because the requested operation did not complete
within a specified time period. Some requests to vmd can be affected by robotic
process and vmd interactions, so check the system log for errors on the robotic control
host.
Media Manager Status Code: 73
Message: invalid query type
Explanation: An invalid volume query request was attempted.
Recommended Action:
1. Examine command output (if available), debug logs, and system logs for a more
detailed message on the error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
2. Verify that all Media Manager and user interface binaries are at a compatible version
level.
Media Manager Status Code: 74
Message: invalid number of cleanings
Explanation: A request was made to change the number of cleanings remaining for one or
more volumes in the volume configuration, and the value specified was not within the
acceptable range. The number of cleanings value may also be invalid in the number of
mounts/cleanings field of a barcode rule.
NetBackup 4.5 Troubleshooting Guide for Windows