NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
Recommended Action:
1. Examine the daemon debug log for a more detailed message on the system error
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the volume daemon/NetBackup Volume
Manager service, or start vmd with the verbose option.
b. Retry the operation and examine the logs.
2. Examine the permissions and available file system space for writing to the database,
/usr/openv/volmgr/database/ruleDB (UNIX) or
install_path\Volmgr\database\ruleDB (Windows).
Media Manager Status Code: 122
Message: barcode tag is not unique in rule database
Explanation: A request was made to add a barcode rule, and the barcode tag specified
was a duplicate of the tag for an existing barcode rule.
Recommended Action: On the add barcode rule request, specify a barcode tag that is not
already in use on the specified volume database host.
Media Manager Status Code: 123
Message: rule database lock operation failed
Explanation: vmd (the Media Manager volume daemon on UNIX) encountered a system
call error while attempting to lock the barcode rule database. This status code applies to
UNIX servers only.
Recommended Action:
1. Examine the daemon debug log for a more detailed message on the system error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the volume daemon, or start vmd with
the verbose option.
b. Retry the operation and examine the logs.
2. Ensure that no other process has a lock on the barcode rule database file
/usr/openv/volmgr/database/ruleDB.
262 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows