NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
Windows:
install_path\Netbackup\vault\sessions\vault_name\session.last
Make sure that the file system is not full and that no one has inadvertently edited the
session.last file. You can correct the problem by storing in the session.last
file the highest session id that has been assigned to a session for this vault. If the
problem persists, contact customer support and send the appropriate logs.
NetBackup Status Code: 265
Message: session id file is empty or corrupt
Explanation: The session id stored in the following file is bad.
UNIX:
/usr/openv/netbackup/vault/sessions/vault_name/session.last
Windows:
install_path\NetBackup\vault\sessions\vault_name\session.last
Recommended Action: Ensure that the session id stored in the session.last file is not
corrupt. Make sure that the file system is not full and that no one has inadvertently edited
the file. You can correct the problem by storing in the session.last file the highest
session id that has been assigned to a session for this vault. If the problem persists, contact
customer support and send the appropriate logs.
NetBackup Status Code: 266
Message: cannot find robot, vault, or profile in the vault configuration
Explanation: The profile name or triplet robot_name/vault_name/profile_name specified on
the vault command (vltrun, vlteject, vltoffsitemedia), or by means of
vltopmenu, was not found in the vault configuration.
Recommended Action: Please rerun the command with the correct profile_name or triplet
robot_name/vault_name/profile_name.
NetBackup Status Code: 267
Message: cannot find the local host name
Explanation: A vault job obtains the local host name via an OS call. This error occurs
when the vault job is unable to get the local host name.
Recommended Action: Issue a hostname command at the OS command prompt. See the
hostname (or gethostbyname) man page for an explanation of the conditions that would
cause it to fail. Refer to the OS System Administrator Guide for more information
154 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows