NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 7. By checking utilities such as ipcs -a, ensure that shared memory is functioning properly. The oprd process may not be responding, because it is having trouble attaching to shared memory. Media Manager Status Code: 71 Message: failed sending to vmd Explanation: An attempt to write data to a vmd socket failed. vmd is the Media Manager volume daemon (UNIX) or NetBackup Volume Manager service (Windows). Recommended Action: 1. Examine command output (if available) and the daemon and reqlib debug logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Identify the system where vmd is running. This is usually termed the Media Manager host or volume database host, and defaults to the local system in some user interfaces (such as vmadm). Possible causes for the error are high network load, missing operating system patches or service packs, or unexpected vmd process failure. Media Manager Status Code: 72 Message: failed receiving from vmd Explanation: An attempt to read data from a vmd socket failed. vmd is the Media Manager volume daemon (UNIX) or NetBackup Volume Manager service (Windows). Recommended Action: 1. Examine command output (if available) and the daemon and reqlib debug logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 236 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 237 Status Codes 2. Identify the system where vmd is running. This is usually termed the Media Manager host or volume database host, and defaults to the local system in some user interfaces (such as vmadm). Possible causes for the error are high network load, missing operating system patches or service packs, or unexpected vmd process failure. Also, the socket read may have failed because the requested operation did not complete within a specified time period. Some requests to vmd can be affected by robotic process and vmd interactions, so check the system log for errors on the robotic control host. Media Manager Status Code: 73 Message: invalid query type Explanation: An invalid volume query request was attempted. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Verify that all Media Manager and user interface binaries are at a compatible version level. Media Manager Status Code: 74 Message: invalid number of cleanings Explanation: A request was made to change the number of cleanings remaining for one or more volumes in the volume configuration, and the value specified was not within the acceptable range. The number of cleanings value may also be invalid in the number of mounts/cleanings field of a barcode rule. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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