NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Verify integrity of the device and the media, and check the system device files for correctness according to the NetBackup Device Configuration Guide. Use the tpformat -f option if the media has not already been sector formatted. Format Optical Status Code: 4 Message: tpformat: Cannot read Explanation: The format optical disk command tpformat encountered a system, device, or media error while trying to read the optical disk. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Verify the integrity of the device and media, and check the system device files for correctness according to the NetBackup Device Configuration Guide. Use the tpformat -f option if the media has not already been sector formatted. Format Optical Status Code: 5 Message: tpformat: Cannot seek Explanation: The format optical disk command tpformat encountered a system, device, or media error while trying to seek on or determine characteristics of the optical disk. Recommended Action: 308 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 309 Status Codes 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Verify the integrity of the device and media, and check the system device files for correctness according to the NetBackup Device Configuration Guide. Format Optical Status Code: 6 Message: tpformat: Cannot write Explanation: The format optical disk command tpformat encountered a system, device, or media error while trying to write the optical disk. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Verify the integrity of the device and media, and check the system device files for correctness according to the NetBackup Device Configuration Guide. Use the tpformat -f option if the media has not already been sector formatted. Format Optical Status Code: 7 Message: tpformat: Existing media ID Explanation: The format optical disk command tpformat could not format the optical disk because it has already been formatted. Recommended Action: NetBackup 4.5 Troubleshooting Guide for Windows
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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