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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Backup Exec Tape Reader <strong>for</strong> <strong>NetBackup</strong> D<br />

Overview<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

This chapter explains problems that can occur when browsing or restoring from Backup<br />

Exec media. For the procedures <strong>for</strong> restoring files backed up by Backup Exec, see the<br />

Using the Backup Exec Tape Reader Option appendix in the <strong>NetBackup</strong> DataCenter System<br />

Administrator’s <strong>Guide</strong>, or the <strong>NetBackup</strong> BusinessServer System Administrator’s <strong>Guide</strong>.<br />

beconv Error Messages<br />

The Backup Exec catalog converter utility (beconv) writes debugging in<strong>for</strong>mation to the<br />

<strong>NetBackup</strong> debug logs in the admin folder. The cause of a problem can be determined by<br />

examining the debug logs.<br />

This section describes the error messages specific to beconv. These messages are not<br />

related to Media Manager or <strong>NetBackup</strong> status codes.<br />

Message: Unable to connect to the Backup Exec engine on the local host<br />

Explanation: Backup Exec services are not running on the host on which beconv is being<br />

run.<br />

Recommended Action:<br />

Check whether the Backup Exec services are running. Start them if needed. The Backup<br />

Exec services are the following:<br />

◆ Backup Exec 8.x Agent Browser<br />

◆ Backup Exec 8.x Alert Server<br />

◆ Backup Exec 8.x Device & Media Service<br />

◆ Backup Exec 8.x Job Engine<br />

◆ Backup Exec 8.x Naming Service<br />

◆ Backup Exec 8.x Notification Server<br />

◆ Backup Exec 8.x Server<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

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