NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Getting Help NetBackup 4.5 Troubleshooting Guide for Windows xiv NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
Introduction 1 This chapter explains the basic steps to take if you encounter a problem while using NetBackup. Other chapters provide more specific information. Note The term media server, as distinct from master server or server, may or may not apply to the NetBackup BusinesServer product and depends on the context. When troubleshooting a BusinesServer installation, be aware that there is only one host. - the master and media server are one and the same. References to a media server on a different host can be ignored. Define the Problem NetBackup 4.5 Troubleshooting Guide for Windows The first step in troubleshooting is to define the problem. What was the Error Indication? In defining the problem, you must know what went wrong and sometimes resolving the problem also requires that you also know what went right. Error messages are usually the vehicle for telling you something went wrong. So the first thing to do is look for an error message. If you don’t see an error message in an interface, but still suspect a problem, check the reports and logs. NetBackup provides extensive reporting and logging facilities and these can provide an error message that points you directly to a solution. The logs also show you what went right and what NetBackup was doing when the problem occurred. For example, a restore can be waiting for media to be mounted and the required media is currently in use for another backup. The“Using the Logs and Reports” chapter describes the log information that NetBackup provides. The “NetBackup Status Codes and Messages” and “Media Manager Status Codes and Messages” chapters provide interpretations of NetBackup (and Media Manager) status codes and messages. NetBackup 4.5 Troubleshooting Guide for Windows 1
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Page 3 and 4: Contents NetBackup 4.5 Troubleshoot
Page 9 and 10: Preface Audience Organization NetBa
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Page 43 and 44: General Test and Troubleshooting Pr
Page 45 and 46: NetBackup Configuration 1 Servers N
Page 49 and 50: Windows NT/2000 Master Server Polic
Page 57 and 58: Reports NetBackup 4.5 Troubleshooti
Page 63 and 64: Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup 4.5 Troubleshooting Guide
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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E F NetBackup 4.5 Troubleshooting G
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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