NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 5, Media Manager Status Codes and Messages 269
Status Codes
Media Manager Status Code: 135
Message: requested host is not currently registered
Explanation: A request was made to reserve or release a shared drive or designate a host
as unavailable with vmd/DA (the device allocator for the Shared Storage Option). The
host reserving or releasing the drive, or being designated as unavailable, was not
registered with vmd/DA.
This is an abnormal condition that could occur in the following situations.
1. vmd/DA was stopped and restarted. This situation will be automatically handled,
because the requesting host re-registers its drives with vmd/DA when this error is
encountered.
2. A host has been unregistered with vmd/DA, and another host was in the process of
declaring the host to be unavailable.
Recommended Action: In case 2, above, determine whether the host ought to be
available. Correct the underlying network problems or restart ltid (the device daemon
on UNIX or NetBackup Device Manager service on Windows).
Media Manager Status Code: 136
Message: invalid host name
Explanation: A device host was being added to the Media Manager configuration, or a
request was made to vmd/DA, the device allocator for the Shared Storage Option (SSO),
and the host name exceeded the allowable length.
Recommended Action: Limit host names to 256 ASCII characters or less.
Media Manager Status Code: 137
Message: oprd request is not supported on the remote host
Explanation: An invalid request was sent to the operator request process.
Recommended Action:
1. Examine command output (if available), debug logs, and system logs for a more
detailed message on the error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or execute the
command’s verbose option, if available.
b. Retry the operation and examine the logs.
NetBackup 4.5 Troubleshooting Guide for Windows