NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 5, Media Manager Status Codes and Messages 265
Status Codes
d. Execute bpauthsync -vopie on the master server to resynchronize the key
files on the systems.
On Windows:
install_path\NetBackup\bin\admincmd\bpauthsync -vopie -servers
On UNIX:
/usr/openv/netbackup/bin/admincmd/bpauthsync -vopie -servers
e. Add back the names removed in step c and retry the operation.
Media Manager Status Code: 127
Message: unable to generate a unique media id
Explanation: A request was made to add volumes in the volume configuration using
robot inventory update or using a media ID seed. A unique media ID was not generated
because the “use seed” option was not specified, or because the available media ID
combinations were used up.
Recommended Action: If using robot inventory update, ensure that all media in the
robotic library have readable barcode labels, or request updates using a seed to
automatically generated media IDs for non-barcoded media. If volumes are being added
by specifying a seed, use a seed that allows media ID character combinations beyond
those already in use. To identify the slot associated with media that may not have a
readable barcode, examine the command output.
Media Manager Status Code: 128
Message: group is not valid for this host
Explanation: A request was made to add or change a volume pool, and the specified
UNIX group ID could not be found on the system that originated the request.
Recommended Action:
1. Examine command output (if available) and debug logs for a more detailed message
on the error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or execute the
command's verbose option, if available.
b. Retry the operation and examine the logs.
NetBackup 4.5 Troubleshooting Guide for Windows