NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Backup Exec File Restore \share_name\dir1 For example, to restore to C:\temp, if the sharename for drive C: is C$, specify the path as \C$\temp. Note When restoring Netware client backups to a Windows client, the NetBackup Windows client interface (nbwin.exe), NetBackup Java interface, or the bprestore command should be used. The NetBackup Netware client (nbnwnt.exe) should not be used to restore Netware client backups to Windows clients. Restoring to UNIX Clients When redirecting a restore to UNIX clients, the path should be specified as follows: export_path\dir1 export_path is defined in the agent.cfg file on the UNIX client (this file is a Backup Exec configuration file for the Backup Exec UNIX client). Files can only be redirected to this path. For example: If the agent.cfg file on machine A contains the following lines: export /space/home as space_home export /home1 as home1 To redirect to /space/home/dir1, the path should be specified as space_home\dir1. To redirect to /home1/dir1, the path should be specified as home1\dir1. You can only restore to paths which have been exported in the agent.cfg file. In the above example, you could only restore to paths under space/home or /home1 on machine A. Note When restoring Netware client backups to a UNIX client, use the NetBackup Windows client interface (nbwin.exe), NetBackup Java interface, or the bprestore command. The NetBackup Netware client (nbnwnt.exe) should not be used to restore Netware client backups to UNIX clients. Restoring to Netware Clients NetBackup 4.5 Troubleshooting Guide for Windows When restoring Netware client backups to Netware clients, use the NetBackup Netware client (nbnwnt.exe). To perform Backup Exec restores to a Netware machine, the machine being restored to must be a NetBackup Netware client. Refer to NetBackup User’s Guide Novell Netware NonTarget for Microsoft Windows for restoring Netware backups to Netware clients. 480 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Troubleshooting with the Debug Logs Troubleshooting with the Debug Logs To troubleshoot problems that occur when using Backup Exec file browse and restore, create the following debug log directories. For further information on creating these logs, refer to “Debug Logs” in the chapter titled “Using the Logs and Reports.” On the master server: install_path\NetBackup\logs\bprd install_path\NetBackup\logs\bpdbm On the media server: install_path\NetBackup\logs\bptm install_path\NetBackup\logs\bpcd Set the debug logging level to 5. Backup Exec File Browse Problems The NetBackup user interfaces and the command lines obtain Backup Exec file lists using a NetBackup internal protocol called the C_BPLIST_4_5 file list protocol. To determine whether the file browse request has reached bprd, check whether or not the following line appears in the bprd debug log: 13:58:46.458 [4132.2140] process_request: command C_BPLIST_4_5 (82) received The NetBackup user interfaces and the command lines must explicitly indicate that a list of Backup Exec files or both Backup Exec and NetBackup files are requested. To determine whether the correct file list options have been specified, check the bprd debug log for the following text: If only Backup Exec files are requested: 13:58:46.488 [4132.2140] fileslist: client_flops = 524288 If both Backup Exec and NetBackup files are requested: 13:58:46.488 [4132.2140] fileslist: client_flops = 1048576 If the NetBackup user interfaces are being used to browse the Backup Exec images, then client_flops should be set correctly as above. If bplist was being used, then ensure that the -flops parameter has been set correctly. If the correct file browse request has reached bprd, bprd will ask bpdbm to obtain a list of files. For Backup Exec images, bpdbm will launch bpcd on the media server that contains the Backup Exec catalogs whose images are being browsed. This can be seen by searching the bpdbm debug log for the following text: 13:58:46.819 [1780.3476] open_file_rec_remote: host = dell_2 Appendix D, Backup Exec Tape Reader for NetBackup 481 NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Page 443 and 444: Backups - Macintosh Clients NetBack
Page 445 and 446: NetBackup 4.5 Troubleshooting Guide
Page 451 and 452: Restores - NetWare Clients NetBacku
Page 453 and 454: NetBackup Directories and Files Bac
Page 465 and 466: Startup Process NetBackup 4.5 Troub
Page 469 and 470: Barcode Operations NetBackup 4.5 Tr
Page 471 and 472: Media Manager Components Media Mana
Page 485 and 486: Robotic Test Utilities C Each of th
Page 487 and 488: Backup Exec Tape Reader for NetBack
Page 493: ◆ Backup Exec 8.x Device & Media
Page 497 and 498: Examples NetBackup 4.5 Troubleshoot
Page 501 and 502: Troubleshooting with the Debug Logs
Page 507 and 508: Glossary access control list (ACL)
Page 509 and 510: ack up backup The act of copying an
Page 511 and 512: configuration consolidated eject co
Page 513 and 514: disaster recovery disk disk-image b
Page 515 and 516: global attributes GDM Dashboard GDM
Page 517 and 518: inject inport inode install_path jb
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Page 523 and 524: port A location used for transferri
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Page 533 and 534: wildcard characters Microsoft Windo
Page 535 and 536: Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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