NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 4, NetBackup Status Codes and Messages 127
Status Codes
◆ If the media ID is not present in the Media Manager volume configuration, add it.
◆ If a fatal bptm error occurred, verify that the NetBackup Volume Manager
service is active.
◆ If the entire image is not present, perform import phase 1 on the media IDs that
have the remainder of the image.
NetBackup Status Code: 177
Message: could not deassign media due to Media Manager error
Explanation: The tape manager (bptm) could not successfully deassign a media ID.
Recommended Action:
1. Check the NetBackup Problems report for the cause of the problem.
2. Verify that the NetBackup Volume Manager service is active.
3. For detailed troubleshooting information, create a debug log directory for bptm and
retry the operation. Check the resulting debug log.
NetBackup Status Code: 178
Message: media id is not in NetBackup volume pool
Explanation: NetBackup attempted a backup of its catalogs and the media ID specified for
the catalog backup was not in the NetBackup volume pool. Volumes for catalog backups
must be in the NetBackup volume pool.
Recommended Action: Check the Media Manager volume configuration to verify that the
media IDs are present and in the NetBackup volume pool.
NetBackup Status Code: 179
Message: density is incorrect for the media id
Explanation: An operation such as “list contents” was attempted on an invalid media ID,
such as a cleaning tape. Another possibility is that a media ID in the NetBackup catalog
backup configuration does not match the media type entered in the Media Manager
volume configuration.
Recommended Action: Check the volume configuration and the NetBackup catalog
backup configuration and correct any problems found.
NetBackup Status Code: 180
Message: tar was successful
NetBackup 4.5 Troubleshooting Guide for Windows