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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Robotic Test Utilities C<br />

Each of the robotic software packages includes a robotic test utility <strong>for</strong> communicating<br />

directly with robotic peripherals. The tests are <strong>for</strong> diagnostic purposes and the only<br />

documentation is the online help that you can view by entering a question mark (?) after<br />

starting the utility. Specify -h to display the usage message.<br />

Note Do not use the robotic test utilities when backups or restores are active. The tests<br />

lock the robotic control path and prevent the corresponding robotic software from<br />

per<strong>for</strong>ming actions, such as loading and unloading media. If a mount is requested,<br />

the corresponding robotic process times out and goes to the DOWN state. This<br />

usually results in a media mount timeout. Also, be certain to quit the utility when<br />

your testing is complete.<br />

If the robot has been configured (that is, added to the Media Manager device database),<br />

start the robotic test utility by using the robtest command. This saves time, since robotic<br />

and drive device paths are passed to the test utility automatically. The procedure is as<br />

follows:<br />

1. Execute the following command:<br />

install_path\Volmgr\bin\robtest.exe<br />

The test utility menu appears.<br />

2. Select a robot and press Enter.<br />

The test starts.<br />

Note If the robot is not configured, you cannot use robtest and must execute the<br />

command that applies to the robot you are testing (see below). However, in the case<br />

of an RSM robot, the robot must be configured under <strong>NetBackup</strong> be<strong>for</strong>e a test can be<br />

run. When the RSM robot has been configured, use the robtest command as<br />

described above.<br />

ACS<br />

RSM<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

install_path\Volmgr\bin\acstest -r ACSLS_HOST<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

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