NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows NetBackup Status Code: 152 Message: required value not set Explanation: An incomplete request was made to the bpdbm process (NetBackup Database Manager service). This usually occurs because different versions of software are being used together. Recommended Action: 1. Verify that all software is at the same version level. 2. For detailed troubleshooting information, create bpdbm and admin debug log directories and retry the operation. Check the resulting debug logs. NetBackup Status Code: 153 Message: server is not the master server Explanation: This status code is reserved for future use. Recommended Action: None. NetBackup Status Code: 154 Message: storage unit characteristics mismatched to request Explanation: A backup was attempted and the storage unit selected for use had characteristics that were not compatible with the backup type. Recommended Action: Verify that the characteristics of the storage unit involved are appropriate for the backup attempted: ◆ For NetBackup ServerFree Agent only: The policy storage unit was set to Any_available and the offhost backup method was set to Third-Party Copy Device or NetBackup Media Server. Do not choose Any_available. A particular storage unit (such as nut-4mm-robot-tl4-0) must be specified when Third-Party Copy Device or NetBackup Media Server is specified as the offhost backup method. ◆ For an NDMP policy type, verify that a storage unit of type NDMP is defined and the NDMP host value matches the host name of the client. For example, if the NDMP policy specifies toaster as the client, the configuration for the storage unit must specify toaster as the NDMP host. ◆ For a policy type other than NDMP, verify that the policy specifies a Media Manager or Disk type storage unit. 118 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 4, NetBackup Status Codes and Messages 119 Status Codes NetBackup Status Code: 158 Message: failed accessing daemon lock file Explanation: The process could not lock its lock file because an error was received from a system call. This lock file synchronizes process activities (for example, preventing more than one daemon from executing at a time). Recommended Action: 1. Examine the NetBackup error log to determine why the system call failed and correct the problem. It could be a permission problem. 2. If the error log does not show the error, create a debug log directory for bprd, bpdbm, or bpsched (depending on which process encountered the error) and retry the operation. Examine the resulting debug log. NetBackup Status Code: 159 Message: licensed use has been exceeded Explanation: A configuration limit has been exceeded. An example is number of drives allowed per server. Recommended Action: To determine the cause, examine the NetBackup error logs for the command that was being executed. NetBackup Status Code: 160 Message: authentication failed Explanation: A problem was encountered when two systems were attempting to authenticate one another. Recommended Action: See the NetBackup System Administrator’s Guide for Windows for more information on the files and commands mentioned here. 1. Ensure that the authentication libraries exist: Windows: install_path\NetBackup\lib\libvopie.dll install_path\NetBackup\lib\libnoauth.dll UNIX (except HP-UX): /usr/openv/lib/libvopie.so /usr/openv/lib/libnoauth.so UNIX (HP-UX only): NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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