NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 1. Examine the daemon debug log for a more detailed message on the system error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the volume daemon, or start vmd with the verbose option. b. Retry the operation and examine the logs. 2. Obtain the specific system call failure from the debug log, and investigate operating system functionality related to the failure. Media Manager Status Code: 60 Message: cannot perform operation on this host Explanation: A requested operation is not functional on a particular host. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Device discovery must be invoked only on specific platforms where it is supported. Robot inventory update, with optical media formatting specified, must be invoked only on the host where the robotic control and optical drives are configured. Media Manager Status Code: 61 Message: robot number and robot host mismatch Explanation: A request was made to add or change volumes in the volume configuration, or to issue a robot inventory update request. A robot host was specified that differed from the robot host for other volumes in the same robot (defined as those volumes having the same robot number). All volumes in the volume database that have a given robot number (for instance, 0) must have the same robot host name. Recommended Action: 230 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 231 Status Codes 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Specify the robot host in the device configuration to be the same case-sensitive host name on all hosts where the robot is configured. Re-issue the request. As an alternative, use move by volume group to logically move all volumes from a robotic volume group to standalone and then back into the robot. Specify the robot host as the host name used in the robot configuration. Then re-issue the request. Media Manager Status Code: 62 Message: failed redirecting input to pipe Explanation: A system pipe could not be created. Recommended Action: Check the interface output for the specific system error and investigate operating system functionality related to the failure. Media Manager Status Code: 63 Message: child process killed by signal Explanation: A robot inventory update process was terminated by an unexpected signal. Recommended Action: 1. Examine interface output and debug logs for a more detailed message error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. Ensure that the process is allowed to complete. Media Manager Status Code: 64 Message: no child process to wait for NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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