NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 1. Examine command output (if available), debug logs, and system logs for messages related to the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. On UNIX servers, gather output from the ipcs -a command to see what resources are currently in use. Device Management Status Code: 4 Message: Error in Receiving Operator Message Explanation: An attempt was made to receive a message from ltid (the Media Manager device daemon on UNIX and the NetBackup Device Manager service on Windows) on an already existing internal message queue used for inter-process communication. But an error was encountered in the message communications. The error probably indicates a lack of system resources for message queues. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for messages related to the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. On UNIX servers, gather output from the ipcs -a command to see what resources are currently in use. Investigate whether ltid is tied up in communications with devices or other components. Device Management Status Code: 5 Message: Error in Sending Daemon Message 314 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 315 Status Codes Explanation: An attempt was made by ltid (the Media Manager device daemon on UNIX and the NetBackup Device Manager service on Windows) to send an internal process communications message to a robotic daemon/process using an already existing internal message queue. An error was encountered in the message communications. The error probably indicates a lack of system resources for message queues. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for messages related to the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. On UNIX servers, gather output from the ipcs -a command to see what resources are currently in use. Investigate whether the robotic daemon/process on the local device host is tied up in communications with devices or other components. Device Management Status Code: 6 Message: Error in Receiving Daemon Message Explanation: An attempt was made by ltid (the Media Manager device daemon on UNIX and the NetBackup Device Manager service on Windows) to receive or process an internal process communications message to a robotic daemon/process using an already existing internal message queue, but an error was encountered in the message communications. The error probably indicates a lack of system resources for message queues, or mismatched software components. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for messages related to the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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