NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup Status Code: 127
Message: specified media or path does not have a valid NB database backup header
Explanation: The bprecover command was issued and the media ID specified does not
have valid catalog backup data.
Recommended Action: Validate that the correct media ID is being used.
NetBackup Status Code: 128
Message: NB database recovery failed, a process has encountered an exceptional
condition
Explanation: One or more catalogs specified for recovery could not be restored. For more
detail, refer to the error message issued just above this status code in the output from the
bprecover command.
Recommended Action:
1. After fixing the problem reported in the error message in the bprecover output, refer
to “Recovering the NetBackup Catalogs” on page 409 to identify which NetBackup
services (Windows) or daemons (UNIX) should be shut down prior to attempting the
NetBackup database recovery. The NetBackup services should be shut down except
for the NetBackup Client Service, which must be running for the database recovery to
succeed.
2. Check the NetBackup Problems report for additional information about the error.
Some possible causes are:
◆ A disk may be full.
◆ The NetBackup catalog tape may be corrupt.
NetBackup Status Code: 130
Message: system error occurred
Explanation: An error occurred that prevents the product from operating in a consistent
fashion. This error is usually related to a system call.
Recommended Action:
1. Check the NetBackup Problems report for additional information about the error.
2. For detailed troubleshooting information, create bpdbm, bpsched, bptm, and bprd
debug log directories on the master server and retry the operation. Check the
resulting debug logs.
112 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows