NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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econv Error Messages NetBackup 4.5 Troubleshooting Guide for Windows Message: No device of the appropriate type found for this media Explanation: NetBackup does not have any drives configured that match the base media type of the Backup Exec media. For example: If the Backup Exec media has media type dlt, there should be at least one NetBackup drive whose drive type is dlt, dlt2 or dlt3. Recommended Action: Configure drives of the appropriate drive type. Use the Device Configuration Wizard or another device configuration interface in NetBackup. Message: Media is not assigned to the local NetBackup media server Explanation: This happens when beconv associates a Backup Exec media with a volume record in the Media Manager volume database either by a barcode, GUID, or slot match, but the volume is not assigned to the local NetBackup media server. This situation is detected when the volume record in the Media Manager volume database is assigned, but the volume is not present in the NetBackup media database of the local host. This is an error condition, because Backup Exec media will only be mounted on the local host. Such Backup Exec media should only be assigned to the local NetBackup media server. Recommended Action: Examine the Media Manager volume record and determine to which media server it is assigned. There is no direct method to obtain the assigned media server, other than by checking all media servers. The status field in the volume record indicates the application owner. If it does not need to be assigned to that media server, manually expire the media and run beconv again. Caution Do not unassign media in Media Manager. Unassigning volumes in Media Manager may lead to inconsistencies between the application media database and the Media Manager volume database, leading to possible data loss. Message: A mismatch between media type and robot type detected Explanation: This happens when beconv associates Backup Exec media with a volume record in the Media Manager volume database either by a barcode or GUID match, but the robot type of the record does not have a drive available to match the media type of the Backup Exec media. For example: The Backup Exec ADAMM database says that Backup Exec media BE-Media, having barcode EFG00, media type dlt, is in Backup Exec robot Exabyte-210. Backup Exec robot Exabyte-210 corresponds to Media Manager robot tld (0). The Media Manager volume database for robot tld(0) contains a media record EFG000, having barcode EFG00, media type 4mm, belonging to robot tl4(1). This is an error because a Backup Exec media of type dlt, having barcode EFG00 cannot be associated with a Media Manager volume record having media type 4mm. Backup Exec media cannot be associated with a Media Manager volume record of an incompatible robot type. 474 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows beconv Error Messages Recommended Action: Examine the Media Manager volume record having the same barcode as the Backup Exec media. Is the Media Manager media type of the volume record really the media type of the media to which the record corresponds? Update the Media Manager volume record accordingly (either manually with add/change/delete volume operations or by using the NetBackup robot inventory update) and run beconv again. Message: Null guid in volume record Explanation: This happens when a user runs beconv with the beconv -m media_id option, but media_id has a NULL ADAMM GUID in the Media Manager volume database. When beconv is run with the beconv -m media_id option, media_id should always have a non-NULL ADAMM GUID. Recommended Action: Run bpimport (and also bephyinv if required) for that media ID. Message: Media having guid ‘XXX’ not present in Backup Exec database Explanation: This happens when a user runs beconv with the beconv -m media_id option, but the ADAMM GUID field of media_id in the Media Manager volume database is not NULL and not present in the Backup Exec ADAMM database. Such a situation can arise when the Media Manager volume database was updated by utilities other than bephyinv or beconv (like vmadd). Recommended Action: Examine the Media Manager volume record corresponding to media_id and determine whether the ADAMM GUID field is correct. If required run bephyinv on media_id. After updating the volume record corresponding to media_id, run beconv again. Message: Backup Exec media type and Media Manager volume record media type incompatible Explanation: This happens when the user runs beconv with the beconv -m media_id option, but the Backup Exec media record corresponding to media_id has a different base media type than the base media type of the Media Manager volume record. Recommended Action: Examine the Media Manager volume record corresponding to media_id and determine whether the media type is correct. If required run bephyinv on media_id. After updating the volume record corresponding to media_id, run beconv again. Message: No corresponding Media Manager record found for this media Explanation: This happens when the user runs beconv with the -tbs option specified, and beconv could not associate a Backup Exec media with any Media Manager volume database records. This situation can arise when the -tbs option is specified and a NetBackup robot inventory update has not been done on the required robots. Appendix D, Backup Exec Tape Reader for NetBackup 475 NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Figure 6. Starting NetBackup Master
Page 437 and 438: Figure 7. Backup or Archive to Tape
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Page 443 and 444: Backups - Macintosh Clients NetBack
Page 451 and 452: Restores - NetWare Clients NetBacku
Page 453 and 454: NetBackup Directories and Files Bac
Page 465 and 466: Startup Process NetBackup 4.5 Troub
Page 469 and 470: Barcode Operations NetBackup 4.5 Tr
Page 471 and 472: Media Manager Components Media Mana
Page 485 and 486: Robotic Test Utilities C Each of th
Page 487: Backup Exec Tape Reader for NetBack
Page 493 and 494: ◆ Backup Exec 8.x Device & Media
Page 497 and 498: Examples NetBackup 4.5 Troubleshoot
Page 501 and 502: Troubleshooting with the Debug Logs
Page 507 and 508: Glossary access control list (ACL)
Page 509 and 510: ack up backup The act of copying an
Page 511 and 512: configuration consolidated eject co
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Page 515 and 516: global attributes GDM Dashboard GDM
Page 517 and 518: inject inport inode install_path jb
Page 519 and 520: media media access port media host
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Page 523 and 524: port A location used for transferri
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Page 533 and 534: wildcard characters Microsoft Windo
Page 535 and 536: Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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