NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Master Server Disk Recovery NetBackup 4.5 Troubleshooting Guide for Windows ◆ Reboot the system when the install is complete. 2. Install SCSI or other drivers needed to communicate with the tape drives on the system. 3. Install NetBackup server software. However, do not configure any NetBackup policies or devices. 4. Install any NetBackup patches that had previously been installed. 5. Update the external mapping files. 6. Enable debug logging by creating the following directories: install_path\NetBackup\logs\tar install_path\NetBackup\logs\bpinetd 7. Start the NetBackup Client service and stop all other NetBackup services. Use the NetBackup Activity Monitor, or the Services application in the Windows Control Panel. 8. Use the bprecover command to recover the NetBackup catalogs. Choose one of the procedures under “Recovering the NetBackup Catalogs” on page 409. 9. When catalog recovery is complete, start the NetBackup services that are not already running. Use the Activity Monitor, or the Services application in the Windows Control Panel. Caution In step 10, do not restore files to the install_path\NetBackup\db, install_path\NetBackup\var, or install_path\Volmgr\database directories. These directories were recovered in step 8 and overwriting them with regular backups will leave the catalogs in an inconsistent state. 10. Restore all other files: a. Start the NetBackup Administration interface on the master server. b. Start the Backup, Archive, and Restore utility. c. Browse for restores and select all partitions. 404 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Media Server Disk Recovery It is especially important to select the system directory (typically C:\Winnt). This ensures that all registry files are restored. d. Deselect the install_path\NetBackup\db, install_path\NetBackup\var, or install_path\Volmgr\database directories (see the caution above). e. Select the Overwrite existing files option. This ensures that existing files are replaced with the backups. f. Start the restore. 11. Check the debug logs in the directories created in step 6. If there are any ERR or WRN messages, resolve the problems before proceeding. 12. Reboot the system. This replaces any files that were busy during the restore. When the boot process is complete, the system is restored to the state it was in at the time of the last backup. Media Server Disk Recovery Note The term media server, as distinct from master server or server, does not apply to the NetBackup BusinesServer product. When troubleshooting a BusinesServer installation, please ignore any references to media server. The procedure for recovering a media server where the system disk has failed is the same as for a master server, except that you use the following paths when running bprecover: media_server_name:install_path\NetBackup\db\media media_server_name:install_path\NetBackup\var media_server_name:install_path\Volmgr\database In the above paths, substitute the host name of the media server for media_server_name (for example, elk). For install_path, substitute the directory where NetBackup is installed. You can execute bprecover from either the master or media server by specifying the correct destination host with the bprecover -dhost option. Chapter 6, Disaster Recovery 405 NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Page 367 and 368: NetBackup 4.5 Troubleshooting Guide
Page 417: NetBackup 4.5 Troubleshooting Guide
Page 435 and 436: Figure 6. Starting NetBackup Master
Page 437 and 438: Figure 7. Backup or Archive to Tape
Page 443 and 444: Backups - Macintosh Clients NetBack
Page 451 and 452: Restores - NetWare Clients NetBacku
Page 453 and 454: NetBackup Directories and Files Bac
Page 465 and 466: Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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