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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

Recommended Action: None<br />

<strong>NetBackup</strong> Status Code: 114<br />

Message: EC_error<br />

Explanation: None<br />

Recommended Action: None<br />

<strong>NetBackup</strong> Status Code: 115<br />

Message: EC_end<br />

Explanation: None<br />

Recommended Action: None<br />

<strong>NetBackup</strong> Status Code: 120<br />

Message: cannot find configuration database record <strong>for</strong> requested NB database backup<br />

Explanation: The program that backs up the <strong>NetBackup</strong> internal catalogs could not find<br />

the attributes that indicate which media IDs to use or paths to back up. This error should<br />

not occur under normal circumstances.<br />

Recommended Action:<br />

1. Check the <strong>NetBackup</strong> Problems report <strong>for</strong> additional in<strong>for</strong>mation about the error.<br />

2. For detailed troubleshooting in<strong>for</strong>mation, create admin and bpdbm debug log<br />

directories and retry the operation. Check the resulting debug logs.<br />

3. Contact customer support and send appropriate problem and debug log sections<br />

detailing the error.<br />

<strong>NetBackup</strong> Status Code: 121<br />

Message: no media is defined <strong>for</strong> the requested NB database backup<br />

Explanation: <strong>NetBackup</strong> attempted to back up its internal catalogs and there were no<br />

media IDs defined in the catalog backup configuration.<br />

Recommended Action: Add the media IDs to the catalog backup configuration. Verify<br />

that the media IDs are in the <strong>NetBackup</strong> volume pool.<br />

<strong>NetBackup</strong> Status Code: 122<br />

Message: specified device path does not exist<br />

110 <strong>NetBackup</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> - <strong>Windows</strong> NT/2000<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong>

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