NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows successful creation of and connection to the NetBackup-Java user service, all other child processes are created by the NetBackup-Java user service on behalf of requests made by the NetBackup-Java interface. Note The cause of status code 509 can be found in the appropriate log file, either for bpjava-msvc or bpjava-usvc. The cause can be categorized as one of the following: ◆ A job (started by either the NetBackup-Java authentication service or user service) no longer exists, and did not report its result status. ◆ A job (started by either the NetBackup-Java authentication service or user service) cannot be monitored by the NetBackup-Java service. This is probably due to a lack of system resources (insufficient memory). ◆ The maximum number of non-transient activity monitor jobs (>100) have already been started. Recommended Action: 1. If the problem persists, restart the NetBackup-Java interface and try again. 2. If the problem still persists, enable detailed debug logging as explained under “Enabling Detailed Debug Logging” in Chapter 3. 3. Restart the NetBackup-Java interface and examine the logs. Note The error is probably the result of a system resource issue. When detailed debug logging has been enabled, the details may be retrieved from the bpjava-msvc or bpjava-usvc log files. NetBackup Status Code: 510 Message: File already exists: file_name Explanation: The NetBackup-Java user service has attempted to create a file that already exists. Recommended Action: Remove the file, which can be identified in the user service log files. Refer to “Troubleshooting the Administration Console” on page 51. NetBackup Status Code: 511 Message: NB-Java application server interface error: Java exception 170 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 4, NetBackup Status Codes and Messages 171 Status Codes Explanation: This is a generic error for all non-socket IO/connection-broken related errors (status code 507) that could occur when processing the data from the NetBackup-Java authentication or user services. The Java exception will provide some additional detail about the error. This error usually results from system or network problems. Recommended Action: 1. If the problem persists, restart the NetBackup-Java interface and try again. 2. If the problem still persists, enable detailed debug logging as explained under “Enabling Detailed Debug Logging” in Chapter 3. 3. Restart the NetBackup-Java interface and examine the logs. Note The error is probably the result of a system resource issue. When detailed debug logging has been enabled, the details may be retrieved from the bpjava-msvc or bpjava-usvc log files. NetBackup Status Code: 512 Message: Internal error - a bad status packet was returned by NB-Java application server that did not contain an exit status code. Explanation: The NetBackup-Java authentication or user service returned a data packet indicating an error, but no status code or error message was contained within it. Recommended Action: 1. If the problem persists, restart the NetBackup-Java interface and try again. 2. If the problem still persists, enable detailed debug logging as explained under “Enabling Detailed Debug Logging” in Chapter 3. 3. Restart the NetBackup-Java interface and examine the logs. Note The error is probably the result of a system resource issue. When detailed debug logging has been enabled, the details may be retrieved from the bpjava-msvc or bpjava-usvc log files. NetBackup Status Code: 513 Message: bpjava-msvc: the client is not compatible with this server version (server_version). NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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