NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 1. Examine the daemon debug log for a more detailed message on the system error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the volume daemon, or start vmd with the verbose option, if available. b. Retry the operation and examine the logs. 2. Execute vmps to ensure that vmd and vmdb_dump are not both running at the same time. 3. Ensure that no other process has a lock on the database file /usr/openv/volmgr/database/volDB. Media Manager Status Code: 30 Message: database seek operation failed Explanation: vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows) encountered a read error while seeking (positioning) within the volume database. Recommended Action: 1. Examine the daemon debug log for a more detailed message on the system error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. The volume database may be corrupted. Restore an older volume database from a saved version or from catalog backups. Media Manager Status Code: 31 Message: database unlock operation failed Explanation: vmd (the Media Manager volume daemon on UNIX) encountered a system call error while attempting to unlock the volume database. Recommended Action: 214 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 215 Status Codes 1. Examine the daemon debug log for a more detailed message on the system error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the volume daemon, or start vmd with the verbose option, if available. b. Retry the operation and examine the logs. 2. Execute vmps to ensure that vmd and vmdb_dump are not both running at the same time. 3. Ensure that no other process is locking or unlocking the database file /usr/openv/volmgr/database/volDB. Media Manager Status Code: 32 Message: database write record operation failed Explanation: vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows) encountered an error while writing a volume database record. Recommended Action: 1. Examine the daemon debug log for a more detailed message on the system error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Examine the permissions and available file system space for writing to the database /usr/openv/volmgr/database/volDB (UNIX) or install_path\Volmgr\database\volDB (Windows). Media Manager Status Code: 33 Message: database write operation wrote too few bytes NetBackup 4.5 Troubleshooting Guide for Windows
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Page 177 and 178: NetBackup 4.5 Troubleshooting Guide
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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