NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
Media Manager Status Code: 86
Message: failed opening tmp output file
Explanation: The Media Manager configuration file (vm.conf) or temporary working file
could not be opened.
Recommended Action: On UNIX: check for the existence and permissions of the
/usr/openv/volmgr/misc directory, /tmp directory, and
/usr/openv/volmgr/vm.conf file. On Windows: check for the existence and security
properties of the install_path\Volmgr\vm.conf file.
Media Manager Status Code: 87
Message: failed redirecting tmp output file
Explanation: The system call dup2(3C) failed during an attempt to direct interface
output from a temporary file to the process’s standard output.
Recommended Action: Investigate operating system functionality related to resource
limits on the number of open files. Ensure that processes are not being interrupted by
extraneous signals.
Media Manager Status Code: 88
Message: failed initiating child process
Explanation: A command could not be executed. This can occur because the permissions
of the command do not allow it to be executed, or because system resources, such as
memory and swap space, are insufficient.
Recommended Action:
1. Examine command output (if available), debug logs, and system logs for a more
detailed message on the system error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
2. Check the permissions on the vmcheckxxx, vmupdate, and oprd binaries, and (on
Windows only) the rdevmi installed binary.
244 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows