NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Recommended Action: Check product documentation for supported device configurations. Obtain an additional software license that allows more drives to be configured, or limit the configuration to the number of drives allowed by the current licensing. Device Configuration Status Code: 40 Message: Adding this device would exceed the maximum allowed Explanation: On a request to add a robot to the device configuration, the licensed limit for the maximum number of robots was reached on the targeted host. Recommended Action: Check product documentation for supported device configurations. Obtain an additional software license that allows more robots to be configured, or limit the configuration to the number of robots allowed by the current licensing. Device Configuration Status Code: 41 Message: Cannot change terminal mode Explanation: A system call failed when an attempt was made to change the mode for terminal input between cooked and raw. Recommended Action: Examine the user interface output for the system error associated with the failed system call, and troubleshoot according to operating system vendor recommendations. Device Configuration Status Code: 42 Message: Cannot create miscellaneous working repository Explanation: On a device configuration request, the miscellaneous working directory/folder was missing and could not be created. Recommended Action: Find out why /usr/openv/volmgr/misc (UNIX) or install_path\volmgr\misc (Windows) cannot be created. On Windows, determine which accounts the NetBackup Volume Manager service and device configuration interfaces are running under, and compare them with the security properties of the database folder. On UNIX, determine whether users or device configuration interface callers are running under a user and group with permissions to create the miscellaneous directory. Device Configuration Status Code: 43 Message: Cannot backup/restore local device database files 298 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 299 Status Codes Explanation: There was a failed request to create a backup copy, remove a backup copy, or replace the current copy of the local device databases. These databases are ltidevs and robotic_def, located in /usr/openv/volmgr/database (UNIX) or install_path\volmgr\database (Windows). Recommended Action: 1. Examine the daemon debug log and command or interface output for a more detailed message on the system error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the volume daemon / NetBackup Volume Manager service, or start vmd with the verbose option. b. Retry the operation and examine the logs. 2. Examine the permissions and check for the existence of the local device database files. Display the device configuration to determine whether or not the database is corrupt, and restore a saved copy of the databases from catalog backups, or delete them and recreate the device configuration as needed. Device Configuration Status Code: 44 Message: Cannot discover devices. See the Troubleshooting Guide for details. Explanation: Any of the following: device discovery was attempted on a platform where it is not supported according to the currently installed software, there was an internal consistency problem with the global device database, or device discovery could not obtain or verify its lock file. Recommended Action: 1. Check www.veritas.com and product release documentation for supported platforms for device discovery. Upgrade the installed software to the latest available patch level if documentation indicates that device discovery is supported on the targeted host platform. 2. Examine the daemon debug log and command or interface output for a more detailed message on the system error, as follows. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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