NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows ◆ vltopmenu binary is not executable ◆ the disk (on which NetBackup is installed) is full ◆ the following directory is removed or made inaccessible to root (where xxx is the session id): UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\netbackup\vault\sessions\vault_name\sidxxx Recommended Action: To identify which of the above conditions led to the failure, review the vault debug log in the following directory: UNIX: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault Also review the detail.log file in each of the sidxxx directories that had problems: UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx Correct the problem and rerun the vault job. If the problem persists, please contact customer support and send the appropriate logs. NetBackup Status Code: 290 Message: one or more errors detected during eject processing Explanation: This error occurs when more than one error is encountered during an eject procedure via vltopmenu. Any “eject” errors in the range 291 to 300 could have occurred in any of the sessions being ejected. Recommended Action: For detailed information, review the vault debug log in the following directory: UNIX: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault Also review the detail.log in each of the sidxxx directories that had problems: UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx (where xxx is the session id) The media that was not ejected may need to be ejected manually by means of vlteject or vltopmenu, after the problem has been identified and corrected. This error often indicates that the media were left in the offsite vault volume group but still physically reside in the robot or in the robotic MAP. To solve this problem, do one of the following: ◆ Manually remove any media that are in the offsite vault volume group but are still in the robotic library. 158 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 4, NetBackup Status Codes and Messages 159 Status Codes ◆ Inventory the robotic library. This puts any media that were in the offsite vault volume group back into the robotic volume group. Then, rerun the vault sessions that failed. NetBackup Status Code: 291 Message: number of media has exceeded capacity of MAP; must perform manual eject using vltopmenu or vlteject Explanation: This error occurs when a vault job is run for a profile that has selected automatic eject mode and the number of media to be ejected exceeds the capacity of the MAP. Recommended Action: Use vltopmenu to manually eject the media for the selected profile and session id. The vltopmenu option will let you eject the selected media, a MAP-full (or less) at a time. NetBackup Status Code: 292 Message: eject process failed to start Explanation: This error occurs when the eject processing cannot be started by the vault job or vlteject command or via vltopmenu. Recommended Action: For detailed information about the problem, review the vault debug log in the following directory: UNIX: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault Also review the detail.log in each of the sidxxx directories that had problems: UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx (where xxx is the session id) Use the robtest utility to ensure that you can communicate with the vault robotic library. Once the problem is resolved, rerun the vault session, vlteject command, or vltopmenu command. NetBackup Status Code: 293 Message: eject process has been aborted Explanation: This error occurs when the eject processing has been aborted. This error could be encountered during a vault job or when using vlteject or the vltopmenu eject command. This error can occur because of one of the following conditions: NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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