NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

General Test and Troubleshooting Procedures
dialogs, start the Backup, Archive, and Restore interface on the client. For the
General tab, click NetBackup Client Properties on the File menu; for Servers tab,
click Specify NetBackup Machines on the File menu.
◆ The bp.conf file on Macintosh clients.
◆ The openv\netback\bp.ini file on NetWare clients.
Also, verify that reverse DNS addressing is configured.
5. To confirm the setup of the IP addresses and hostnames in DNS and (or) local hosts
files on each NetBackup node, use the NetBackup bpclntcmd utility.
Using bpclntcmd
NetBackup 4.5 Troubleshooting Guide for Windows
The bpclntcmd utility resolves IP addresses into host names and host names into IP
addresses by using the same system calls as the NetBackup application software. The
command that starts the utility is located in the following directory:
install_path\NetBackup\bin
Run it in an MSDOS command window so you can see the results.
bpclntcmd options that are useful for testing the functionality of the host name and IP
address resolution are -ip, -hn, -sv and -pn. The following topics explain each of these
options:
bpclntcmd -ip IP_Address
The -ip option allows you to specify an IP address. bpclntcmd uses
gethostbyaddr() on the NetBackup node and gethostbyaddr() returns the host
name with the IP address as defined in the node’s DNS, WINS, or local hosts file entries.
No connection is established with the NetBackup server.
bpclntcmd -hn Hostname
The -hn option allows you to specify a host name. bpclntcmd uses gethostbyname()
on the NetBackup node to obtain the IP address associated with the host name defined in
the node’s DNS, WINS, or local hosts file entries. No connection is established with the
NetBackup server.
You can use the -ip and -hn options to verify the ability of a NetBackup node to resolve
the IP addresses and host names of other NetBackup nodes. For example, you can verify
that a NetBackup server can connect to a client. In this case, the steps are:
28 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows