NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 3. For detailed troubleshooting information, create a debug log directory for the process that returned this status code, retry the operation, and check the resulting debug log. NetBackup Status Code:NetBackup Status Code: 31 Message: could not set user id for process Explanation: Could not set the user ID of a process to that of the requesting user. NetBackup executes client processes as the requesting user. Recommended Action: Check the NetBackup All Log Entries report for clues on where and why the failure occurred. For detailed troubleshooting information, create a debug log directory for the process that you suspect of returning this status code. Then, retry the operation and check the resulting debug log. NetBackup Status Code: 32 Message: could not set group id for process Explanation: Could not set the group ID of a process to the requesting user group. NetBackup executes client processes with the group ID of the requesting user. Recommended Action: Check the NetBackup All Log Entries report for clues on where and why the failure occurred. For detailed troubleshooting information, create a debug log directory for the process that you suspect of returning this status code. Then, retry the operation and check the resulting debug log. NetBackup Status Code: 33 Message: failed while trying to send mail Explanation: An E-mail notification of backup, archive, or restore results has failed. The E-mail could not be sent to the administrator’s address as specified by the E-mail global attribute. Recommended Action: Check the NetBackup All Log Entries report for clues on where and why the failure occurred. For detailed troubleshooting information, create a debug log directory for the process that you suspect of returning this status code. Then, retry the operation and check the resulting debug log. NetBackup Status Code: 34 Message: failed waiting for child process Explanation: The bpsched process encountered a failure while waiting for a child process to complete. 78 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 4, NetBackup Status Codes and Messages 79 Status Codes Recommended Action: Check the NetBackup All Log Entries report for clues on where and why the failure occurred. For detailed troubleshooting information, create a debug log for the process that you suspect of returning this status code. Then, retry the operation and check the resulting debug log. NetBackup Status Code: 35 Message: cannot make required directory Explanation: Could not create a required directory. Possible causes are: ◆ A process does not have permission to create the directory ◆ The path to the directory is not valid ◆ An IO error occurs ◆ There was no space available on the device containing the directory Recommended Action: 1. Check the NetBackup All Log Entries report to determine which directory could not be created and why it could not be created. In particular, check for a full disk partition. 2. Check the permissions on the parent directory and verify that NetBackup services are started with a “Logon as” account that has permission to create the directory. 3. For detailed troubleshooting information, create a debug log directory for the process that returned this status code, retry the operation, and check the resulting debug log. NetBackup Status Code: 36 Message: failed trying to allocate memory Explanation: Allocation of system memory failed. This error occurs when there is insufficient system memory available. This could be caused by the system being overloaded with too many processes and there is not enough physical and virtual memory. Recommended Action: Free up memory by terminating unneeded processes that consume a lot of memory. Add more swap space or physical memory. NetBackup Status Code: 37 Message: operation requested by an invalid server NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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Page 41 and 42: NetBackup 4.5 Troubleshooting Guide
Page 43 and 44: General Test and Troubleshooting Pr
Page 45 and 46: NetBackup Configuration 1 Servers N
Page 49 and 50: Windows NT/2000 Master Server Polic
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Page 69 and 70: NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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E F NetBackup 4.5 Troubleshooting G
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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