NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Media Manager Status Code: 86 Message: failed opening tmp output file Explanation: The Media Manager configuration file (vm.conf) or temporary working file could not be opened. Recommended Action: On UNIX: check for the existence and permissions of the /usr/openv/volmgr/misc directory, /tmp directory, and /usr/openv/volmgr/vm.conf file. On Windows: check for the existence and security properties of the install_path\Volmgr\vm.conf file. Media Manager Status Code: 87 Message: failed redirecting tmp output file Explanation: The system call dup2(3C) failed during an attempt to direct interface output from a temporary file to the process’s standard output. Recommended Action: Investigate operating system functionality related to resource limits on the number of open files. Ensure that processes are not being interrupted by extraneous signals. Media Manager Status Code: 88 Message: failed initiating child process Explanation: A command could not be executed. This can occur because the permissions of the command do not allow it to be executed, or because system resources, such as memory and swap space, are insufficient. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the system error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Check the permissions on the vmcheckxxx, vmupdate, and oprd binaries, and (on Windows only) the rdevmi installed binary. 244 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 245 Status Codes Media Manager Status Code: 89 Message: another daemon already exists Explanation: vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows) was initializing and found that it was already running, according to the daemon/service lock file. Recommended Action: Check to see if vmd is already running. Do not try to start another vmd daemon/service unless the running daemon/service is first shut down. Stop the running vmd with vmctrldbm -t, or on Windows by using the system Services interface. If the daemon/service was unexpectedly terminated, remove the lock file, which is /usr/openv/volmgr/misc/vmd.lock (UNIX) or install_path\Volmgr\misc\vmd.lock (Windows), and try restarting vmd. Media Manager Status Code: 90 Message: invalid volume pool Explanation: A request was made to add volumes, change the volume pool for a volume, add a barcode rule, or change a barcode rule. However, the volume pool name or number associated with the requested change is in conflict with the requirements for volume pools. These requirements are: ◆ Volumes in scratch pools cannot be assigned until they are first moved to another pool. ◆ Volume pool numbers cannot be negative. ◆ Volume pool names must consist of from 1 to 20 printable ASCII characters with no embedded whitespace. ◆ The None volume pool is the only valid pool for barcode rule entries that specify cleaning a media type. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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