NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
Robotic Status Code: 235
Message: barcode label is unreadable
Explanation: The media was found in the robotic library, but it has an unreadable barcode
label.
Recommended Action: Use the robot test utility or a vendor administrative interface to
verify the status of media. Correct the label or replace the media as appropriate. Update
the volume configuration, as needed, and resubmit the request.
Robotic Status Code: 236
Message: Robot has misplaced the media
Explanation: The requested media was known according to the vendor software
managing the robotic library, but the media has been misplaced.
Recommended Action: Use a robot test utility or a vendor administrative interface to
verify the status of media. Search for the media inside the robotic library. Update the
volume configuration and search for the media if it was not in the robotic library, as
needed, and resubmit the request.
Robotic Status Code: 237
Message: Volume is in use
Explanation: The media was in use.
Recommended Action: Use the robot test utility or a vendor administrative interface to
verify the status of media. Determine what applications may be using the media.
Dismount the media if it is not being used by an application. Wait for the media to become
available, as needed.
Robotic Status Code: 238
Message: Requested drive is in an offline domain
Explanation: The drive targeted for a mount request was in a robotic library domain that
is offline.
Recommended Action: Bring the robotic library domain (ACS Library Storage Module)
back online, or postpone use of drives in that domain until the domain can be brought
back online.
Robotic Status Code: 239
Message: Requested volume is in an offline domain
354 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows