NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Device Management Status Code: 51 Message: Frequency-based cleaning is not supported for this drive Explanation: A request was made to set the cleaning frequency for a drive, and the configuration of the drive does not support frequency-based cleaning. Recommended Action: See the Drive Cleaning section under the Media Manager Reference Topics appendix, in the NetBackup Media Manager System Administrator’s Guide. Shared drives cannot be cleaned based on a frequency-based schedule. Cleaning for drives in ACS, LMF, RSM, and TLH robots is managed by vendor or operating system administrative interfaces for these types of robotic libraries. Drives in optical disk libraries cannot be cleaned using cleaning media. Device Management Status Code: 52 Message: No robot is defined of this type Explanation: On internal communications between a robotic daemon/process and ltid (the Media Manager device daemon on UNIX or the NetBackup Device Manager service on Windows), no robots of the expected type were found actively configured. Recommended Action: Display the running robotic processes to see if processes from a previous configuration are still running. If any are found, terminate them. Check the installed software components and verify that they are all at a compatible release version. Device Management Status Code: 53 Message: Request has been queued (Cancel to clear message) Explanation: A mount request or drive-related operation was queued because drive resources were in use. Recommended Action: Wait until the drive resources become available, or cancel pending mount requests as needed. Device Management Status Code: 54 Message: Block device name for optical disk is not a block device Explanation: On an optical mount request, the configured optical disk drive block device file was not a block-special device. Recommended Action: Refer to the appropriate chapter in the NetBackup Device Configuration Guide, use only the recommended device files for optical devices, and check to ensure that the specified device names exist as the type of special file required. 332 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 333 Status Codes Device Management Status Code: 55 Message: Operator denied mount request Explanation: The operator denied a mount request. Recommended Action: This happens when a user or application mount request has been canceled by an administrator or operator. The request may have been canceled for a number of reasons, such as missing or faulty media or the need to allow other, higher priority requests to obtain drive resources. Check with the administrator or operator for more information. Device Management Status Code: 56 Message: Mount canceled, device daemon is terminating Explanation: Pending mount requests were canceled because the administrator terminated ltid (the Media Manager device daemon on UNIX or the NetBackup Device Manager service on Windows). Recommended Action: Wait for ltid to be restarted before resubmitting the request. Check with the administrator as needed to determine daemon/service availability. Device Management Status Code: 57 Message: Cannot assign due to media ID mismatch Explanation: An attempt was made to assign an optical disk request to a volume that contained a different recorded media ID than was requested. Recommended Action: Refer to the tpformat man page to change recorded media IDs on optical platters. Device Management Status Code: 58 Message: The device is not robotic, cannot perform cleaning Explanation: An attempt was made to automatically clean a drive, but the drive is not in a robotic library. Recommended Action: Clean standalone drives by inserting a cleaning tape when needed. For non-shared drives, update the cleaning statistics with tpclean or another user interface that supports cleaning-related operations. Device Management Status Code: 59 Message: No cleaning tape is defined in the device’s robot or 0 cleanings remaining Explanation: An attempt was made to automatically clean a drive, but no usable cleaning media is available, or the number of cleanings remaining for the cleaning tape is zero. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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