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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

Assumptions<br />

Master Server Disk Recovery<br />

◆ The <strong>NetBackup</strong> master server was running <strong>Windows</strong> NT or Workstation 4.0 or above,<br />

or <strong>Windows</strong> 2000.<br />

◆ The latest <strong>NetBackup</strong> catalog backup is available on tape or disk.<br />

◆ The regular backups included the system directory (typically, C:\Winnt). This is the<br />

directory where the <strong>Windows</strong> operating system and there<strong>for</strong>e the registry reside.<br />

If the regular backups excluded any files that resided in the system directory, it is<br />

possible that you will not be able to restore the system so it completely matches its<br />

previous configuration.<br />

◆ Defective hardware has been replaced.<br />

Be<strong>for</strong>e Starting<br />

Verify that you have:<br />

◆ <strong>Windows</strong> software to reinstall on the <strong>NetBackup</strong> server that is being restored.<br />

Reinstall the same type and version of software that was previously used. For<br />

example, do not install <strong>Windows</strong> NT Server 4.0 software if, be<strong>for</strong>e the failure, the<br />

system was a <strong>Windows</strong> NT 4.0 workstation.<br />

◆ <strong>NetBackup</strong> server software <strong>for</strong> <strong>Windows</strong>.<br />

◆ Special Drivers or other software required to get the hardware operational (<strong>for</strong><br />

example, a special driver <strong>for</strong> the disk drive).<br />

◆ IP address and host name of the <strong>NetBackup</strong> master server.<br />

◆ Partitioning and <strong>for</strong>matting scheme that was used on the system you are restoring.<br />

You must duplicate that scheme during <strong>Windows</strong> installation.<br />

◆ Latest <strong>NetBackup</strong> catalog backup on tape or disk.<br />

To Recover the Master Server (total recovery)<br />

1. Install a minimal <strong>Windows</strong> operating System (per<strong>for</strong>m the Express install).<br />

Be certain to:<br />

◆ Partition the disk as it was be<strong>for</strong>e the failure (if partitioning is necessary). Then,<br />

re<strong>for</strong>mat each partition as it was be<strong>for</strong>e the failure.<br />

◆ Install <strong>Windows</strong> in the same partition that was used be<strong>for</strong>e the failure.<br />

◆ Specify the default workgroup. Do not restore to the domain.<br />

◆ Follow any hardware manufacturers instructions that apply, such as loading SSD<br />

on a Compaq system.<br />

Chapter 6, Disaster Recovery 403<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong>

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