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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

2. Ensure that the volume pool specified does not violate the requirements noted. Use<br />

the vmpool command to display the pool in<strong>for</strong>mation. Use the vmrule command to<br />

display the barcode rule in<strong>for</strong>mation. Add or change volume pools and barcode rules<br />

as needed to rectify inconsistencies in cases where the databases are inconsistent or<br />

corrupted.<br />

Media Manager Status Code: 91<br />

Message: cannot change volume pool <strong>for</strong> assigned volume<br />

Explanation: A request was made to change the volume pool <strong>for</strong> a volume, and the<br />

volume is currently assigned. For optical volumes, the volume pool cannot be changed<br />

unless both sides of the optical platter are unassigned.<br />

Recommended Action:<br />

1. Examine command output (if available) and debug logs <strong>for</strong> a more detailed message<br />

on the error.<br />

a. If not already enabled, enable debug logging by creating the necessary<br />

directories/folders. Increase the level of verbosity by adding the VERBOSE<br />

option in the vm.conf file and restarting the daemons/services, or by executing<br />

the command’s verbose option, if available.<br />

b. Retry the operation and examine the logs.<br />

2. It is not possible to change the volume pool <strong>for</strong> assigned volumes. If no worthwhile<br />

data is on the volume, unassign the media using the appropriate application interface<br />

(which is bpexpdate <strong>for</strong> <strong>NetBackup</strong>) and then retry the change pool request. For<br />

optical media, if no worthwhile data is on either side of the platter, unassign both of<br />

the volumes be<strong>for</strong>e the change pool request is retried.<br />

Media Manager Status Code: 92<br />

Message: cannot delete assigned volume<br />

Explanation: A delete request was made to a volume, and the volume is currently<br />

assigned. Optical volumes cannot be deleted unless both sides of the optical platter are<br />

unassigned.<br />

Recommended Action:<br />

246 <strong>NetBackup</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> - <strong>Windows</strong> NT/2000<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong>

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