NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Explanation: A request was made to release a shared drive with vmd/DA (the device allocator for the Shared Storage Option). The drive was not reserved by the requesting host, although it had been reserved for another host. This is an abnormal condition that could occur if there was a network problem or a suspended process. The following is a possible scenario: 1. Host A reserves a shared drive. 2. Host A becomes unavailable for some time, unable to communicate with other hosts. 3. Host B determines that the host having the reservation (Host A) is no longer available, and makes a request to vmd/DA denoting Host A as unavailable. 4. Some other host (such as Host A or Host C) reserves the drive. 5. The host originally owning the drive reservation tries to release the drive. Recommended Action: Correct the network or process problem that led to the communications problem. Ensure that unique non-duplicate strings are being used for host names and for SSO_HOST_NAME configuration file entries. Media Manager Status Code: 134 Message: requested drive is not currently reserved Explanation: A request was made to release a shared drive with vmd/DA (the device allocator for the Shared Storage Option SSO), but the drive was not reserved by any hosts. This is an abnormal condition that could occur if there was a network problem or a suspended process. The following is a possible scenario: 1. Host A reserves a shared drive. 2. Host A becomes unavailable for some time, unable to communicate with other hosts. 3. Host B determines that the host having the reservation (Host A) is no longer available, and makes a request to vmd/DA denoting Host A as unavailable. 4. The host originally owning the drive reservation tries to release the drive. Recommended Action: Correct the network or process problem that led to the communications problem. Ensure that unique non-duplicate strings are being used for host names and for SSO_HOST_NAME configuration file entries. 268 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 269 Status Codes Media Manager Status Code: 135 Message: requested host is not currently registered Explanation: A request was made to reserve or release a shared drive or designate a host as unavailable with vmd/DA (the device allocator for the Shared Storage Option). The host reserving or releasing the drive, or being designated as unavailable, was not registered with vmd/DA. This is an abnormal condition that could occur in the following situations. 1. vmd/DA was stopped and restarted. This situation will be automatically handled, because the requesting host re-registers its drives with vmd/DA when this error is encountered. 2. A host has been unregistered with vmd/DA, and another host was in the process of declaring the host to be unavailable. Recommended Action: In case 2, above, determine whether the host ought to be available. Correct the underlying network problems or restart ltid (the device daemon on UNIX or NetBackup Device Manager service on Windows). Media Manager Status Code: 136 Message: invalid host name Explanation: A device host was being added to the Media Manager configuration, or a request was made to vmd/DA, the device allocator for the Shared Storage Option (SSO), and the host name exceeded the allowable length. Recommended Action: Limit host names to 256 ASCII characters or less. Media Manager Status Code: 137 Message: oprd request is not supported on the remote host Explanation: An invalid request was sent to the operator request process. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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