NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Preface
Audience
Organization
NetBackup 4.5 Troubleshooting Guide for Windows
This guide explains how to isolate and resolve problems encountered when installing,
configuring, or using VERITAS NetBackup for Windows. This publication refers to
VERITAS NetBackup as NetBackup. This includes coverage for Media Manager, a
component of NetBackup used for media and device management.
This guide is intended primarily for the system administrator who is responsible for
installing, configuring, and managing NetBackup. The system administrator is assumed
to have a good working knowledge of both NetBackup and Windows. Some sections will
also be useful to less-technical users who encounter problems when backing up,
archiving, or restoring files.
◆ Chapter 1, “Introduction,” explains how to define a problem and describes the
information you should gather during troubleshooting. Both administrators and
client users should read this chapter first.
◆ Chapter 2, “Troubleshooting Procedures,” includes procedures for isolating the
problem to a specific area.
◆ Chapter 3, “Using the Logs and Reports,” discusses the NetBackup logs and how to
interpret them.
◆ Chapter 4, “NetBackup Status Codes and Messages,” explains each NetBackup status
code and provides corrective actions for error conditions.
◆ Chapter 5, “Media Manager Status Codes and Messages,” explains each Media
Manager status code and provides corrective actions for error conditions.
◆ Chapter 6, “Disaster Recovery,” explains how to recover critical NetBackup
information in case of a disk crash.
◆ Appendix A, “Functional Overview,” provides a functional overview of NetBackup
and its Media Manager component, for both Windows and UNIX.
NetBackup 4.5 Troubleshooting Guide for Windows
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