NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Media Manager Status Code: 159 Message: the volume guid is not unique in the database Explanation: A volume entry being added to or changed in the volume database had an RSM GUID specified which was a duplicate of the RSM GUID for another volume already in the volume database. All volumes in a volume database must have an RSM GUID that is either unique or null. (RSM is the Microsoft Removable Storage Manager, and GUID is a Global Unique Identifier.) Recommended Action: 1. Examine command output (if available) and the daemon and reqlib debug logs for a more detailed message on the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Try the following procedure: a. From the daemon debug log file, determine the offset of the volume that has an RSM GUID conflict with the volume entry being added or changed. The offset is the index of the volume in the volume database. b. Dump out all volume records in the volume configuration for the targeted volume database host using the vmdb_dump command. Look up the volume offset indicated in the debug log file, noting the associated RSM GUID, which is the field volume_guid. The condition may have occurred because the media name for a volume may have been changed in the RSM media configuration, followed by a change to the volume configuration in Media Manager that caused a new volume to be added. Since RSM media names are equivalent to media IDs, if the existing media ID is not deleted from the volume configuration, the conflict appears when the new volume is added. Do not change media names in RSM if volume entries have already been established for the media in the volume configuration. Media Manager Status Code: 160 Message: the global device database device type is invalid Explanation: An invalid device type appeared in a request to modify the device configuration. 278 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Recommended Action: Chapter 5, Media Manager Status Codes and Messages 279 Status Codes 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Identify the targeted host and verify that all Media Manager binaries on that host are at a compatible version level with other hosts that are part of the configuration. Update the software version as needed. Media Manager Status Code: 161 Message: the global device database device serial number is invalid Explanation: An invalid or missing device serial number was encountered in a request to modify the device configuration. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Identify the targeted host and verify that all Media Manager binaries on that host are at a compatible version level with other hosts that are part of the configuration. Update the software version as needed. Media Manager Status Code: 162 Message: the global device database device name is invalid Explanation: An invalid or missing device name was encountered in a request to modify the device configuration. Recommended Action: NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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