NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. Media Manager Status Code: 49 Message: no entries inserted Explanation: An insert volume(s) operation completed, but no volumes were added to the volume configuration. Recommended Action: 1. No action is needed unless volumes that were requested to be inserted were not actually inserted. 2. Examine command output (if available) and the daemon and reqlib debug logs for a more detailed message on the error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. Media Manager Status Code: 50 Message: invalid change-entry request Explanation: A request to change volume information was sent to vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows), but an older version of vmd is installed on the volume database host which does not support the type of change operation requested. Recommended Action: 224 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 225 Status Codes 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Check the usage statement for expected usage and compare with the parameters being sent to start the new process. 3. Ensure that change volume requests from a newer release version level are not sent to vmd on an older, incompatible version level. Media Manager Status Code: 51 Message: cannot auto-eject this robot type Explanation: A request to change volume residence with media eject was sent to vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows), but the volume’s robot type does not support automated media eject. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Ensure that change volume residence requests (with eject for the robot type involved with a newer release version level) are not sent to vmd on a system running an older, incompatible software version level. Media Manager Status Code: 52 Message: cannot auto-inject this robot type NetBackup 4.5 Troubleshooting Guide for Windows
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Page 187 and 188: Messages NetBackup 4.5 Troubleshoot
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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