NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Debug Logs
◆ A process creates one debug log file per day.
On Windows, the file names created are of the form:
mmddyy.log
For example:
040198.log
◆ A debug log file is created when the process begins. Therefore, you must create the
directory for a debug log before the process starts.
To increase the amount of information that processes write in the logs, set the Verbose
level to 1 or more on the TroubleShooting tab of the NetBackup Client Properties
dialog. To open this dialog box, start the Backup, Archive, and Restore interface and
click NetBackup Client Properties on the File menu.
Debug Logs on PC Clients
Debug Logs on Windows and Netware Clients
To enable detailed debug logging on Microsoft Windows or NetWare target clients, create
the appropriate directories in the following locations:
Note These are the default locations in which to place these directories. You can specify
another location during client installation (see the user guide for the respective
client).
◆ Windows clients - C:Program Files\VERITAS\NetBackup\Logs\
◆ NetWare clients - SYS:\OPENV\NETBACK\LOGS\
The following table lists the debug log directories that apply to the above clients:
Table 4. PC Client Debug Logs
Debug Log
Directory
NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup
Client
Associated Process
bp NetWare target Client-user interface program for NetWare.
bpinetd Windows NT/2000 Client service logs. These logs have
information on the bpinetd32 process.
bparchive Windows NT/2000, 98,
95
Archive program that is run from the
command line.
46 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows