NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Media Manager Status Code: 100 Message: the requested slot is empty Explanation: A request was made to validate/update the barcode for a volume, and information from the robot indicated that there was no volume in the robot that used the requested slot for its home location. Recommended Action: The volume configuration is not consistent with the physical contents of the robotic library that is associated with the volume. The volume configuration or media placement in the robotic library needs to be adjusted using one of the media management interfaces. Update/validate barcode requests are made for each volume affected whenever a volume configuration is added or changed. Volume entries are still changed when the update/validate step fails, so administrative steps are required to ensure that volume entries are defined only for media slots in the library where the correct media resides. For media located in drives at the time the update/validate barcode is tried, the robotic information will relate the media with its known home slot location. Media Manager Status Code: 101 Message: media type and volume group mismatch Explanation: A request was made to add volumes or change volume residences in the volume configuration, and the media type and volume group associated with the volume configuration changes are in conflict with the requirements for volume groups. All volumes in a volume group are required to have the same residence, which includes having the same media type. Media types used for data and their associated cleaning media types are considered as being the same media types with regard to volume group restrictions. Recommended Action: 1. Examine command output (if available), debug logs, and system logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 252 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 253 Status Codes 2. Ensure that the specified media type and volume group are compatible with other volumes in the volume configuration that are in the specified volume group. Choose a different volume group on the request, or let the volume group be automatically selected. Volume group selection depends on the interface being used. Media Manager Status Code: 102 Message: invalid pool database entry Explanation: The volume pool database is corrupt, in that it contains records that are not compatible with the installed product binaries. Recommended Action: 1. Examine command output (if available) and debug logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Use vmpool to investigate the integrity of the volume pool database. The daemon debug log file should indicate the number of fields expected and the number of fields found in the pool record. Restore a saved version of the pool database if the pool database cannot be manually corrected. Media Manager Status Code: 103 Message: all available pool numbers are in use Explanation: A request was made to add a volume pool in the volume pool configuration, but no unique pool numbers could be generated because the available pool numbers were used up. Recommended Action: Consolidate volume pools so that a new pool number becomes available. Media Manager Status Code: 104 Message: failed appending to pool database Explanation: A request was made to add, change, or delete a volume pool in the volume pool configuration, but a pool record could not be appended to the volume pool database file. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Page 215 and 216: Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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