NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
Recommended Action: If problems are encountered as a result of the reported error,
verify that there are no unexpected robotic daemons/processes running by executing
vmps. Stop and restart ltid (the Media Manager device daemon on UNIX or the
NetBackup Device Manager service on Windows) so that its internal tables are
re-initialized.
Device Management Status Code: 46
Message: Tape needs to be write enabled
Explanation: On a tape mount request, the specified access mode was for write access, but
the physical media was write-protected.
Recommended Action: Change the physical media write-protect setting to allow write
access (unlocked), or resubmit the request with read-only access. To request read-only
access using tpreq, specify an access mode argument of r for read or use the default
(read) access mode.
Device Management Status Code: 47
Message: Unable to establish scan host for shared drive
Explanation: On a request to change a shared drive’s status, an attempt to establish a
connection to the drive’s scan host failed.
Recommended Action:
1. Determine which host is serving as the drive’s scan host. Do this by sending a
vmdareq command to the volume database host for the drives’s residence (robot or
set of standalone drives on a host).
2. Ensure that vmd (the Media Manager volume daemon on UNIX or NetBackup
Volume Manager service on Windows) is running on the scan host. On the scan host,
examine debug logs and system logs for messages related to the error.
3. Enable debug logging by creating the necessary directories/folders. Increase the level
of verbosity by adding the VERBOSE option in the vm.conf file and restarting ltid (the
device daemon on UNIX or NetBackup Device Manager service on Windows). The
detailed reason for the canceled request should be available in the daemon debug logs
on the scan host. Correct the problem and resubmit the request if needed.
Device Management Status Code: 48
Message: Host is not the scan host for this shared drive
330 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows