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<strong>International</strong> <strong>Teacher</strong> <strong>Education</strong> <strong>Conference</strong> <strong>2014</strong><br />

Transitioning from face-to-face learning environment to online was challenging for students, putting them at<br />

more of a disadvantage due to the need to hold different skills than the ones in a traditional classroom. Students<br />

stated that it would be useful if they could participate in an orientation prior to the beginning of the semester that<br />

prepared them to attend class successfully in terms of using technology such as headsets with a microphone<br />

possible to use in the classroom (Hallford, 2012). Apart from that, students commented that participation in<br />

synchronous videoconferencing course did not require a different technological skill set in terms of hand rising,<br />

note-taking, and laughing (Hallford, 2012). Another student noted that it would have been great for him if he had<br />

seen the instructor’s eyes like the instructor were physically there like in the traditional classroom. The<br />

technology systems could be improved to offer interactive webcams which show the other students during<br />

synchronous class time. The interaction technology could be improved to allow for more technology and more<br />

communication to be delivered to students that are challenged by the instructor. From the instructor’s point of<br />

view, students have always been enjoying themselves with the possibilities of new technologies while learning.<br />

Pedagogical Reflections<br />

Students’ expressed their learning experiences related to synchronous videoconferencing classroom with<br />

course content, exams, tutorials and feedback, and classroom atmosphere. This was a consideration related to the<br />

overall pedagogical objectives of the course. Students’ perspective of their learning experience is valuable<br />

information that can improve synchronous videoconferencing delivery practices and offerings. Instructors who<br />

teach synchronous videoconferencing courses need to use their interpersonal skills to understand visual cues,<br />

body language, and facial expressions to create an environment for learning, which is an important task of the<br />

instructors’ profession (Hallford, 2012). They need to find ways to make a connection and to see the students to<br />

form relationships either in a real or a virtual classroom. Discovering what provided meaningful learning<br />

experiences for these students can contribute to the field of synchronous videoconferencing delivery. It may also<br />

help finding out the unique needs of students and determine the expectations of them in synchronous<br />

videoconferencing classes.<br />

Course Content<br />

Students reported that they learned many new things in this format. They reported gaining knowledge and<br />

applying it to their education. One student reported, “I like it because I have a feeling of that we learn really<br />

academic English and learn maybe some terms [like] cohesion. I [haven’t] really heard about this word<br />

anywhere [before] and I learned [it] in your class and I have really feeling of that we learn academic English.”<br />

All of the students referred to synchronous videoconferencing delivery as an enhanced autonomous learning<br />

environment that had essential requirements for prerequisite academic skills such as note-taking which was not<br />

cared so much in the traditional classroom. One student also commented, “I think we have to understand you.<br />

We need academic English skills and you know listening skills are one of them. We had to work harder to<br />

improve our academic English. In normal lessons you know professors answer you when you want them to<br />

repeat but we have no chance to ask many questions in your lesson while you are teaching. But I know when we<br />

listen to you carefully there is no problem actually.” Online learning provides skills with raising students’ ability<br />

to concentrate on the lesson content and corresponds well with the students’ learning expectations in this EAP<br />

course (Hui et al., 2008). One student noted, “I like visual things and technology. I learned more because you are<br />

away and I do not feel anxious so I comprehend more this way.” Another student stated, “I’m keeping both<br />

vocabulary and grammar journals and while listening to you. I’m adding new things into my journals to use<br />

them in my other lessons.” She discovered a way that they could apply the knowledge they learned to their<br />

departmental courses. This is considered the highest outcome of the course for the instructor.<br />

Exams, Tutorials and Feedback<br />

Students had one mid-term and final examination during the semester which was observed via synchronous<br />

videoconferencing. All of them agreed on that the exams they had in this format was fair as the questions were<br />

about what was taught to them. They reported that they felt as if the instructor was there and her authority was<br />

felt there even she was many kilometers away. They noted that when they did not understand the exam<br />

instructions they could ask her. One student stated, “It was okay, when we have questions, and you were all<br />

there with your web cam, and nobody copied.” One student commented that he learned a lot better in the exams<br />

and also in the online feedback sessions of this course because they were to the point because there was a certain<br />

time allocated for them. Another student noted, “I learned about the midterm exam so I know what I have to<br />

learn for the final.” Exams and feedback sessions need to be done in a way that students get encouraged to learn<br />

more in cooperation with what is thought based on the objectives of the course in the lessons in a motivating<br />

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