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<strong>International</strong> <strong>Teacher</strong> <strong>Education</strong> <strong>Conference</strong> <strong>2014</strong><br />

For example, a consistent piece of feedback received regularly from international students, particularly<br />

Chinese students, was that her own speech was rapid, that she used phrasing unfamiliar to them (for example,<br />

‘memorandum’ or ‘peer review’), and that she moved around the classroom while talking, which both confused<br />

students and caused them to lose focus on the material at hand. Also of student concern was that she asked<br />

students to independently participate in class, without raising their hands; that is, to speak when they wanted to<br />

speak and to collaborate freely in groups. As outlined in best practices, including international students in class<br />

discussion is vital to keeping them engaged and understanding material – they may simply not know this as an<br />

instructor might. Students may simply need more time and different kinds of encouragement from faculty and<br />

classmates to participate. There are many proven ways to draw participation from international students without<br />

coercing or embarrassing them.<br />

In particular, she found that paired-student and small-group discussions that are reported out to the class as a<br />

whole is one way of doing this. Calling on students unexpectedly is not. Nor is correcting grammar or<br />

pronunciation in a lecture setting. Do that, just once, and the faculty has lost the most valuable class resource:<br />

the student voice. What she didn’t know that first quarter at Bellevue College was that Chinese education,<br />

deferential at its core, positions the instructor at the head of the classroom as the first and final authority. This<br />

conceptualization is vastly different from the Western classroom, which can be interactive, relies on student<br />

participation for its dynamic structure, and requires the student to think and work independently, of both peers<br />

and instructors. Because of her own knowledge gap regarding cultural differences, she underestimated what<br />

international students needed to succeed in the classroom.<br />

It was difficult to draw them out in classroom discussions, and their fear of “not knowing” English and the<br />

customs of the American classroom only exacerbated the divide. Not surprisingly, international students wanted<br />

to talk after class, away from their domestic peers, to ask clarifying questions about the material, and to ask to<br />

review their writing before they submitted it for a grade. Their uncertainty about coursework and their<br />

understanding of it was palpable – and genuine. All of this created questions how they were doing in their other<br />

classes. After all, lecturing clearly in understandable English does help international students, but it’s simply not<br />

enough. It was equally important to keep in mind that international students had to work all that much harder at<br />

their courses to get to the same results as domestic students, because of linguistic and cultural barriers. Finally, it<br />

was critical to the learning environment to not assume that non-native English speaking international students<br />

are somehow less intelligent for being that. But how to help them, once they are in the American college<br />

system?<br />

Under the framework of Universal Course Design, we designed all efforts with a variety of pedagogy<br />

strategies within a menu of services. First, we built a variety of workshop/institute formats to mirror the<br />

American classroom setting that were focused on specific learning goals. As noted below, the Boot Camp helps<br />

students prepare for placement tests, while the College Success Academy offers ongoing support for students<br />

enrolled in English 101. In addition, we found students greatly benefited from more unique instruction delivery<br />

forms such as:<br />

• Supplemental Instruction: Guided Tutoring<br />

• Supplemental instruction strategies are determined by instructor’s assessment of student progress through<br />

the unit. Strategies are personalized to student need and instructors present supplemental instruction<br />

materials, face to face, as needed.<br />

• Instructional Podcast (Website-based)<br />

• Students receive a unique code to the ACW website, which gives them access to a robust library of<br />

resources. For instance, an instructional podcast reviews the daily lesson, highlighting critical information,<br />

so that students have 24/7 access to the instructional material for review and self-guided practice.<br />

• Instructional Tip Sheets (Website-based)<br />

• One-page, content-specific ‘tip sheets’ are available for students for the purpose of further practice on the<br />

information presented in daily lesson. Tip sheets are accompanied by weekly Q & A FORUMS, designed so<br />

the instructor answers the most commonly asked student questions.<br />

The following list of ACW services is a sampling of services designed to help international students pass<br />

placement tests and succeed in the U.S. classroom.<br />

Before the Classroom Service: Boot Camp for Placement Test Preparation<br />

Designed to complement the college’s Orientation Week activities, this ‘boot camp’ is derived from<br />

instructional material used in an English 101 course at Bellevue College and is mandatory for all new, incoming<br />

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