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of their home countries, and it is likely that the<br />

industry will consolidate further, making chain<br />

hotels the predominant type of hotel unit worldwide.<br />

Further reading<br />

Slattery, P., Feehely, G. and Savage, M. �1995)<br />

Quoted Hotel Companies:The World Markets 1995,<br />

Kleinwort Benson Securities. �Compares the<br />

performance of quoted hotel companies worldwide<br />

and provides an examination of the<br />

investment issues related to international expansion,<br />

via low capital cost formats.)<br />

change<br />

ANGELA ROPER, UK<br />

Apart from cyclical changes, such as inflation,<br />

currency fluctuations and fashion, few institutions<br />

can match the graph of �non) scientific discovery,<br />

and structural or permanent changes, including<br />

demographic and technological changes �see demography;<br />

technology). Therefore, tourism<br />

institutions need to reduce the discrepancy<br />

between environmental change and institutional<br />

response. Quantum theory of strategic change<br />

suggests that large institutions tend to change only<br />

marginally.<br />

See also: change, sociocultural; lifestyle<br />

FRANK M. GO, THE NETHERLANDS<br />

change, sociocultural<br />

A shift in a social group's norms and rules of<br />

behaviour and/or cultural ideology and identities<br />

over time constitutes sociocultural change, or<br />

acculturation when this is due to cultural contact<br />

between groups in either mutual �trade) or unequal<br />

�colonisation) relationships. Tourism's impacts<br />

range from changes in the local political economy<br />

due to globalisation to the changing expectations<br />

of tourists.<br />

MARGARET B. SWAIN, USA<br />

charter, air<br />

Air charters usually involve tour operators in<br />

negotiations with airlines to secure capacity on<br />

aircraft for a finite period of time. Charter flights<br />

are distinctive mainly as a result of a number of<br />

charter conditions. These include flight times and<br />

levels of service, amongst others. Charter flights<br />

aim to maximise the utilisation of aircraft. Charters<br />

play a pronounced role in promoting group and<br />

mass forms of tourism.<br />

See also: mass tourism<br />

Chile<br />

Chile 77<br />

LESLEY PENDER, UK<br />

Chile's tourism activity is facing a new set of<br />

circumstances. For decades, the tremendous distances<br />

which separated this destination from the<br />

most dynamic markets, and the prevailing deficiency<br />

in communications, meant that the country<br />

found development difficult thanks to its geographical<br />

location. However, Chile has been able<br />

to take advantage of the opportunities offered by<br />

modernisation. The concept of the world as a<br />

`global village', shortened flight times as a result of<br />

new routes and larger aircraft, and the tremendous<br />

development in communications have enabled<br />

Chile to be positioned rather differently in world<br />

markets, thus breaking the negative effect of its<br />

isolation.<br />

An extremely long country ± 4,400 kilometres<br />

from north to south, flanked by the Andes<br />

mountain range and the Pacific Ocean ± Chile<br />

has a wide variety of natural landscapes and<br />

climates. From a tourism point of view, this variety<br />

of resources means that it can offer different<br />

products, most of which are based on particularly<br />

natural attractions such as the Andes, the Atacama<br />

desert and Patagonia. Ecotourism and nature<br />

tourism, winter sports and water sports, among<br />

others, are available.<br />

Tourism has grown considerably in Chile, and<br />

its relative weight and implications have made it an<br />

increasingly important productive activity in the<br />

national economy. Estimates regarding the place of<br />

tourism in the Chilean economy indicate that it

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