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60 budgetary control<br />

The budgetary control cycle begins with establishing<br />

realistic financial goals for the organisation,<br />

followed by developing an action plan that will<br />

implement these goals. The actual results are then<br />

compared with projected results and corrective<br />

action is taken where appropriate to facilitate<br />

improvement. Those items that are appropriate for<br />

management action are determined from analysing<br />

the variances and determining those that are<br />

significant.<br />

Often an organisation will employ a technique<br />

called zero-base budgeting �ZBB). This form of<br />

budgeting requires all participants in the process<br />

to start at zero and justify what they need in<br />

expenses. This technique is most effective during<br />

periods of excessive spending because it prevents a<br />

department from saying that they will need<br />

whatever they spent the previous year plus an<br />

additional amount for cost increases. With ZBB,<br />

the manager is forced to examine every cost<br />

incurred. ZBB is a form of budgetary control.<br />

Budgetary controls require that periodic reports<br />

be prepared for each level of responsibility. The<br />

most common period of time for such reports is<br />

monthly. Since financial statements are usually<br />

prepared under the uniform system of accounts,<br />

the budgetary control reports should also be<br />

prepared using this format. Schedules are required<br />

for each operating and service department. These<br />

periodic reports must be relevant and timely to<br />

have any meaning and to be of use in a control<br />

process. The relevance issue means that operating<br />

managers should only be given departmental<br />

statements for which they have control. For<br />

example, if an enterprise is allocating service<br />

department costs to operating departments, the<br />

departmental manager will not be able to make the<br />

necessary changes since the comparison and the<br />

significant variances could possibly include allocated<br />

costs, which are beyond the scope of this<br />

individual's control. If the report is not timely, the<br />

necessary corrections will not be made until further<br />

deviations from the standard have been perpetuated.<br />

Although budgetary control reports can take<br />

many forms, the most common ones show actual<br />

results for a particular period in the first column<br />

and the budgeted amount in the second column,<br />

with a difference column expressed in dollars and a<br />

relative difference column expressed in percentages.<br />

The budget can be of little use as a control<br />

vehicle if it is not prepared in a manner consistent<br />

with the financial reporting employed by the<br />

enterprise.<br />

Budgetary controls require that an operation<br />

establish standards and standard procedures for<br />

every activity. The budgetary control process<br />

assumes that all employees are properly trained<br />

in the established standards and procedures.<br />

Periodic measurement and comparison of actual<br />

results to the budget allow management to make<br />

the determination if the established standards of<br />

performance are being met, and if not corrective<br />

action is put into place.<br />

As a result of budgetary controls, errors and<br />

irregularities are kept to a minimum. An error is an<br />

unintentional mistake, and an irregularity is an<br />

intentional mistake. Errors and irregularities can be<br />

made by both management and hourly employees.<br />

The most common irregularities by employees is<br />

theft of assets and the omission of transactions.<br />

Management can create equity and record fictitious<br />

transactions.<br />

The hospitality industry is especially vulnerable<br />

to errors and irregularities for a variety of<br />

reasons. This industry is a cash business with many<br />

transactions, and often is the source of employment<br />

for low-skilled individuals and employees<br />

first entering the workforce, groups that generally<br />

earn low wages. The items used in a typical<br />

hospitality enterprise all have a street value and are<br />

used by the general population. For these reasons,<br />

it is important to maintain good budgetary controls<br />

to monitor the expected performance versus the<br />

actual performance. Budgetary controls are preventative<br />

controls, that is, controls that are<br />

implemented before a problem occurs. Since a<br />

budget is prepared in advance of the activity, it<br />

becomes a standard to compare actual results.<br />

Detective controls, on the other hand, are designed<br />

to discover problems after the fact; an example is<br />

external audit. Detective controls also monitor<br />

preventative controls to make certain that they are<br />

working.<br />

Budgetary control includes reforecasting the<br />

operations budget. There are times when unknown<br />

factors have caused the operations budget to lose its<br />

effectiveness as a control vehicle. Reforecasting is

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