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authors �Garcia-Ramon et al. 1995: 268) have<br />

pointed out their varying impacts on the labour<br />

force. They found that women in particular play an<br />

important role in the new hospitality functions of<br />

farms, as much of the work falls on those who<br />

traditionally have domestic duties.<br />

References<br />

Garcia-Ramon, M.D., Cavoves, G. and Valdovinos,<br />

N. �1995) `Farm tourism, gender and the<br />

environment in Spain', Annals of Tourism Research<br />

22: 267±82.<br />

fast food<br />

VALENE SMITH, USA<br />

VERONICA LONG, USA<br />

Fast food restaurants offer limited menus of such<br />

items as hamburgers, french fries, hot dogs, chicken<br />

sandwiches, tacos, burritos, gyros, pizzas, pancakes,<br />

various finger foods and other choices for the<br />

convenience of customers wanting a quick meal.<br />

Orders are placed at a counter often under a<br />

brightly-lit menu featuring colour photographs of<br />

what is featured on the menu, receive their food<br />

within a few minutes of ordering, and have the<br />

option of consuming it at or away from the<br />

restaurant. Some common characteristics of fast<br />

food outlets are a clean environment, simple yet<br />

pleasant decor, consistent product quality, automated<br />

systems and quick service. A large number<br />

of fast food properties are part of such large<br />

franchise systems as McDonald's, Pizza Hut,<br />

Kentucky Fried Chicken �KFC), International<br />

Pancake House, Subway, Taco Bell, Quick and<br />

Georgie Pie.<br />

This restaurant subsector consists of more than<br />

180,000 locations in the United States, generating<br />

sales of more than $100 billion in 1997. They<br />

posted an annual average sales growth of 5.4 per<br />

cent annually between 1990 and 1997. Wraps and<br />

pitas, espresso and specialty coffee, and bagels are<br />

the items cited most by operators as gaining<br />

popularity. Value meals, which include a combination<br />

of food and beverage items at a discount, are<br />

also on the rise. Introducing at least one new item<br />

every year was a goal expressed by operators. The<br />

average check per person at fast food restaurants<br />

was $3.33 in 1997, up 3.4 per cent over 1996.<br />

During 1990±6, check averages grew an average of<br />

2.1 per cent per year. The restaurant industry sales<br />

as a whole are projected to increase 4.6 per cent in<br />

1999 to reach $354 billion, according to a 1998<br />

report published in Restaurants USA. The 1998 sales,<br />

according to National Restaurant Association,<br />

increased by about 5.1 per cent, to $105.7 billion.<br />

The average American eats out at least four<br />

times a week in a restaurant, of which two times<br />

are in fast food properties. According to the<br />

Association's 1998 customer survey, 76 per cent<br />

of the customers felt that the value they received<br />

for the paid price met or exceeded their expectations.<br />

Today, tourists, along with residents, in a<br />

growing number, frequent fast food restaurants<br />

everywhere. In 1998 McDonalds alone had 24,500<br />

stores in 115 countries ± with twenty-seven of them<br />

located at major airports ± where hamburgers and<br />

fries are iconised, internationalised and sought<br />

after worldwide.<br />

Further reading<br />

National Restaurant Association �1998) Limited<br />

Service Restaurant Trends, Washington DC: NRA.<br />

Walker, J.R. �1996) `The restaurant business', in<br />

J.R. Walker, Introduction to Hospitality, Engelwood<br />

Cliffs, NJ: Prentice-Hall, 170±3.<br />

feasibility study<br />

feasibility study 223<br />

PETER D'SOUZA, USA<br />

PHIL McGUIRK, USA<br />

A feasibility study is an in-depth analysis of the<br />

financial prospects for a project or property<br />

development. It is not intended, nor should it<br />

be construed, to be a document that is prepared to<br />

prove the profitability of a new venture. Although<br />

the document is called an economic feasibility<br />

study, the report contains much more than<br />

financial data, generally limited to statements of<br />

cash flows. These are projected commonly for a<br />

period of five years because it takes a new property<br />

about that much time to achieve a stabilised

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