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eserved for national or regional tourism organisations,<br />

and is more commonly used outside of North<br />

America. Their main roles encompass policy<br />

making and administration, marketing and<br />

promotion, industry facilitation, and other related<br />

services. There is a current trend towards the<br />

reorganisation and the funding of tourism boards<br />

as public±private authorities.<br />

borders<br />

DONALD ANDERSON, CANADA<br />

Borders, or boundaries, mark the territorial limits<br />

up to which a political entity can exercise its<br />

sovereign authority. Various scales of border exist<br />

and they can be divided into international and<br />

subnational. International boundaries separate<br />

countries, or nations, while sub-national boundaries<br />

divide lower level civil divisions such as<br />

provinces, states and counties. Sub-national boundaries<br />

often have significant implications for tourism,<br />

especially in terms of planning, promotion<br />

and taxation. International boundaries, however,<br />

influence tourism in more noticeable ways. Flows<br />

of tourists, their choice of destinations, planning<br />

and the physical development of tourism are all<br />

affected by the nature of international boundaries.<br />

Borders influence tourism in at least four ways:<br />

they act as barriers, they determine the form and<br />

function of destinations in their vicinity, they<br />

function as destinations and they are zones of<br />

transit. Borders as barriers can be viewed from<br />

two perspectives: perceived and real. For some<br />

tourists, having to cross a border may add a<br />

perceived distance owing to formalities or cultural<br />

differences on each side. Many borders are<br />

physically impermeable or highly restricted, which<br />

creates a real barrier.<br />

The spatial development of destinations is often<br />

influenced by proximity to international frontiers.<br />

The most common pattern in frontier areas is for<br />

tourism facilities to be located adjacent to border<br />

crossing points or within easy walking distance.<br />

Furthermore, some borderlands are important<br />

destinations when they include popular attractions<br />

as Niagara Falls, Victoria Falls and the International<br />

Peace Garden. Other border-related attrac-<br />

tions include the border markers themselves,<br />

shopping, gambling and prostitution. Crossborder<br />

shopping is popular in frontier areas where<br />

taxes and prices are lower and when a different<br />

variety of goods is available across the border.<br />

Gambling and prostitution tend to develop in<br />

border areas where such activities of vice are not<br />

permitted in neighbouring countries or provinces.<br />

Borders are also viewed by many tourists merely as<br />

transit zones, not as destinations, because this is the<br />

point where they cross from one political entity into<br />

another. Welcome signs, information centres and<br />

government buildings are the dominant tourism<br />

features of the transit landscape.<br />

Further reading<br />

Timothy, D.J. �1995) `International boundaries:<br />

new frontiers for tourism research', Progress in<br />

Tourism and Hospitality Research 1�2): 141±52.<br />

ÐÐ �1995) `Political boundaries and tourism:<br />

borders as tourist attractions', Tourism Management<br />

16�7): 525±32.<br />

Timothy, D.J. and R.W. Butler �1995) `Crossborder<br />

shopping: a North American perspective',<br />

Annals of Tourism Research 22�1): 16±34.<br />

branding<br />

branding 55<br />

DALLEN J. TIMOTHY, USA<br />

A brand is the name, symbol, term, design or any<br />

combination of these used to differentiate products<br />

or services from those of competitors. It is<br />

possible to give brand names to individual products<br />

or to a complete product line. Branding is the<br />

process by which the company decides what brands<br />

it should offer. Some, like Hoover and Xerox, have<br />

become so popular that they started to be used as<br />

generic terms for the product itself �vacuum cleaner<br />

and photocopier, respectively). By branding the<br />

products or services, companies are able to<br />

differentiate them so they can be brought to the<br />

attention of buyers.<br />

A brand is seen as a guarantee of consistent<br />

quality and can be used to attract loyal customers.<br />

In fact, the value of a brand is based on its<br />

perception in the customer's mind. By differentiat

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