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642 Index British Hospitality Association 285 British Tourist Authority 285, 612 brochure 13, 58±9 and content analysis 107 broker see culture broker Brotherton, Bob 388 Brown, Frances 307 Broxon, Tom 65±6, 277, 410, 420±1, 517, 627 Brundtland Report 274, 473, 474, 567 Brunei 423 Bruner, Edward M. 44, 126±7, 129, 254, 409, 437, 465, 552 Buckley, P.J. 575 Budapest �Hungary) 291 Budget �car rentals) 69 budget hotel 59 budgetary control 59±61 budgeting 6, 59, 61, 110 and benefit±cost analysis 51 Buenos Aires �Argentina) 29±30 Buhalis, Dimitrios 188, 262±4, 307, 390, 423±4 Bureau International de Tourisme Social 62, 542 Bureau International pour le Tourisme et les Echanges de la Jeunesse 62 burnout 62±3 bus systems 595, 596 Bush Gardens �USA) 614 Bushell, Robyn 272±4, 392, 473±4, 519±20 bushwalking 63, 237 business legal aspects 352 see also management; small business management Business Council for Sustainable Development 197 business format 63 of hotel chains 76 Business Monitor 285 business plans 180 business tourist see business travel; convention business; market segmentation; tourist business travel 63, 257 and demand for accommodation 3 demand 137 group market 265±6 incentive 301 see also car rental; meetings, business Butler, Richard 95, 108, 132, 266, 358, 360, 372, 521±3, 563 buying decisions 64 Byrne Swain, Margaret 23±6, 77, 125, 542±3 cafeteria 65 Cahier Espaces 65 Cairo �Egypt) 186 Calantone, Roger 380±3 Callan, Roger J. 104±5, 259 Campaign to End Child Prostitution in the Third World 531 camping 65±6, 237 Canada 29, 66±8, 243, 423 Canadian Association of Geographers 250, 251 Canadian Museum of Civilisation �Ottawa) 401 Canadian Tourism Commission 67, 68 Canary Islands 325, 383, 550 CancuÂn �Mexico) 253, 389, 505 Cannes �France) 324, 505 Cannes Film Festival 228±9 Cape d'Agde �France) 238 capital account 48, 49 capital budgets 61 capital expenditure 5 capitalism 148±9, 254 car rental 68±9, 240, 368, 596 caravan park 69 career 69±71 executive development 213±14 paths 174 Caribbean 383, 389, 503 economic factors in tourism 255, 449 see also Jamaica Caribbean Tourism Organisation 71±2 Carlson Company 113±14, 157 Carmichael, Barbara A. 101±2 carnival see event Carpathian mountains 444 carrying capacity 72±3, 249, 298, 383, 506 and life cycle 95 and recreation planning 442, 492 parks 427 protected areas 470 recreational 73 urban areas 616 see also crowding Cartagena de Indias �Colombia) 89 Casablanca �Morocco) 392 Casa de Campo resort 191 cash, asset management 32 cash budgets 1
cash flow 5±6, 73±4, 331 casino 243±4 see also gambling Castro, Fidel 122 catering 74, 91 catering, airline 74 outsourcing 421 see also food service, contract causal model 74±5, 382 causal research 382 Cawley, Mary 332 Cazes, Georges H. 20±1, 542 celebration 226 central place theory 362 central reservation 75 centrally planned economy 75±6 China 79 centre±periphery 76, 250 Centro Oberhausen �Germany) 532 CETUR �Ecuadorian Tourism Corporation) 166 chain hotels 76±7 Chan Chan citadel �Peru) 435 change 77 and commoditisation 91 and impact 296 cultural 124, 140 economic 160 in recreational preferences 442 in the workplace 290 profit sensitivity analysis 466±7 sociocultural 77 tourism as catalyst 448 see also limit of acceptable change Channel Tunnel 80 charter, air 77, 324 Chesser, Jerald 74, 232 Chicago Convention on International Civil Aviation �1944) 53, 315, 316±17, 320 Chick, G. 356 Child, J. 119 child prostitution 530, 531 Chile 77±8 China 78±9, 423 and Hong Kong 283 art 31 China National Tourism Administration 79 Ching-Yick Tse, Eliza 112±14, 114±15, 192±3, 398, 561±2 Index 643 Cho, Bae-Haeng 54, 144±5 choice set 79±80, 145±6 Chon, K.S. �Kaye) 31±2, 155±6, 323, 339 CHRIE see Council on Hotel Restaurant and Institutional Education CHRIE Communique 117±18 Christaller, W. 358, 362 Christmas shopping trips 532 Chulcchi 445 Chunnel 80 circuit tourism 80, 302 circulation of money 399 city office 80±1 civil aviation authority 81 civil law 352 Clark, Adrian 588 class 81±2 and musical taste 402 and political economy 450 conspicuous consumption 105 leisure pursuits 102 class of service 82 air travel 137 classification 82±3 and cluster analysis 85 of accommodation 259 of air travellers 138 of corporate culture 128 of recreation 489 of recreation experience 491 of restaurants 508 cleaning schedules 220 clean-up programmes 199 Clefs d'Or 100 Clements, Christine J. 53 CLIA see Cruise Lines International Association clicheÂ 83 climate 83±4, 249 and recreational behaviour 51 greenhouse effect 264 club 84±5, 503 Club Managers Association of America 84 Club MediterraneÂe 191, 239, 253, 281, 426, 505, 582 cluster analysis 85±6 CMAA see Club Managers Association of America CNTA see China National Tourism Administration coach travel see motor coach tourism code of ethics 86, 106, 110, 430, 507
Page 4 and 5:
Chief editor Jafar Jafari Universit
Page 6 and 7:
viii List of contributors Frances B
Page 8 and 9:
x List of contributors Peter Grabow
Page 10 and 11:
xii List of contributors Andrew Loc
Page 12 and 13:
xiv List of contributors Robert A.
Page 14 and 15:
xvi List of contributors Betty Weil
Page 16 and 17:
xviii Introduction mission-driven c
Page 18 and 19:
xx Introduction receiving countries
Page 20 and 21:
xxii Introduction why in this early
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Writing a full and fair acknowledge
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xxvi Entry list bar Barbados bed an
Page 26 and 27:
xxviii Entry list ecoresort ecotour
Page 28 and 29:
xxx Entry list industrial tourism i
Page 30 and 31:
xxxii Entry list New Zealand non-di
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xxxiv Entry list service quality se
Page 34 and 35:
Aborigine Having reviewed research
Page 36 and 37:
initial phase in a developing econo
Page 38 and 39:
Capital expenditure results in the
Page 40 and 41:
evolving �autonomous) cultural sy
Page 42 and 43:
their social practices and the cont
Page 44 and 45:
not always a concern since they are
Page 46 and 47:
The image technique with a linkage-
Page 48 and 49:
than monocultures. Furthermore, it
Page 50 and 51:
airline Airlines �air carriers) p
Page 52 and 53:
See also: drinking; licensing Furth
Page 54 and 55:
`alternative' philosophy can be exp
Page 56 and 57:
developing conceptual constructs. T
Page 58 and 59:
since the 1970s have been from this
Page 60 and 61:
anti-tourism Anti-tourism is a gene
Page 62 and 63:
guards and restricting access. Whil
Page 64 and 65:
a much-needed source of local incom
Page 66 and 67:
Association Internationale d'Expert
Page 68 and 69:
attitudes. Contemporary thinking ab
Page 70 and 71:
of the former include special struc
Page 72 and 73:
with the work of Heider, who noted
Page 74 and 75:
The real picture is in stark contra
Page 76 and 77:
tourism originating in the Americas
Page 78 and 79:
Fourth is the critical approach. Su
Page 80 and 81:
interface ensures that such applica
Page 82 and 83:
foreign investment) triggered by fa
Page 84 and 85:
locations provide opportunities tha
Page 86 and 87:
Mishan, E.J. �ed.) �1994) Cost
Page 88 and 89:
eserved for national or regional to
Page 90 and 91:
the figures for 1986 and 1987. Howe
Page 92 and 93:
strategies or modes of presentation
Page 94 and 95:
necessary when actual results vary
Page 96 and 97:
Burnout Inventory Manual, 2nd edn,
Page 98 and 99:
cafeteria A cafeteria is a self-ser
Page 100 and 101:
the United States, although this pe
Page 102 and 103:
down places. Their lower prices ten
Page 104 and 105:
cannot be an anchor until there has
Page 106 and 107:
ship between number of users �den
Page 108 and 109:
ased on theoretical reasoning which
Page 110 and 111:
of their home countries, and it is
Page 112 and 113:
4.52 million departures with a 21 p
Page 114 and 115:
sources such as grants, membership,
Page 116 and 117:
they will have to pay. It is also a
Page 118 and 119:
as a separate classification becaus
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code in their reservation systems t
Page 122 and 123:
contracts. Such statements insure m
Page 124 and 125:
things/events/places/narratives bec
Page 126 and 127:
mix that includes multiple media an
Page 128 and 129:
esidents. This emergent industry is
Page 130 and 131:
tend to specialise in the productio
Page 132 and 133:
of costs or being a cost leader imp
Page 134 and 135:
and a rigorous test to gain admissi
Page 136 and 137:
Veblen, T. �1970 [1899]) The Theo
Page 138 and 139:
not reflect the characteristics of
Page 140 and 141:
were changing in time. After the wa
Page 142 and 143:
Linked to this evolution, host comm
Page 144 and 145:
enefits, costs and spin-offs whethe
Page 146 and 147:
fully chosen, implemented and carri
Page 148 and 149:
usinesses, then the corporate struc
Page 150 and 151:
afting and river cruising opportuni
Page 152 and 153:
cross-cultural education Cross-cult
Page 154 and 155:
studies of the differential impact
Page 156 and 157:
architectural heritage. The governm
Page 158 and 159:
or over primal peoples. First, prim
Page 160 and 161:
may be trying to understand the str
Page 162 and 163:
organisation perpetuates its cultur
Page 164 and 165:
arts and crafts of Native peoples a
Page 166 and 167:
$3.7 billion. The average number of
Page 168 and 169:
combine his experience and intuitio
Page 170 and 171:
measured by the amount of money spe
Page 172 and 173:
season and staggering school holida
Page 174 and 175:
demonstration effects. With the dev
Page 176 and 177:
Asia and Latin America. One could a
Page 178 and 179:
attractions. They include basic inf
Page 180 and 181:
destination management. DMOs have b
Page 182 and 183:
intervene in the economic and socia
Page 184 and 185:
network of classifications that nor
Page 186 and 187:
organisational norms and standards.
Page 188 and 189:
distance decay There are costs invo
Page 190 and 191:
operators and travel agencies that
Page 192 and 193:
`discover' or connect to the essent
Page 194 and 195:
of the population, and the proporti
Page 196 and 197:
local governments. Given the nature
Page 198 and 199:
Samuelson, P.A. and Nordhaus, W.D.
Page 200 and 201:
and on-the-job capabilities of all
Page 202 and 203:
and a number of elective courses th
Page 204 and 205:
potential inefficiency. There are f
Page 206 and 207:
feasibility of the start-up and ope
Page 208 and 209:
include how to communicate the theo
Page 210 and 211:
�Cooper and Westlake 1989). The u
Page 212 and 213:
working skills for tourism and its
Page 214 and 215:
time or inclination to develop expe
Page 216 and 217:
programme emphasises general manage
Page 218 and 219:
most common forms of recreation for
Page 220 and 221:
some fifteen universities and more
Page 222 and 223:
Science, University of Colorado.
Page 224 and 225:
in such enclaves have no need to le
Page 226 and 227:
See also: culture broker; education
Page 228 and 229:
Congestion and overtaxing of infras
Page 230 and 231:
overview of research in the physica
Page 232 and 233:
cesses for meeting regulatory requi
Page 234 and 235:
eroticism This term captures the se
Page 236 and 237:
English, French, German and Portugu
Page 238 and 239:
does lead to standardised attractio
Page 240 and 241:
ethnicity changes in association wi
Page 242 and 243:
Therefore, it is surprising that th
Page 244 and 245:
Reference Boorstin, D. �1961) The
Page 246 and 247:
excursion An excursion is a short p
Page 248 and 249:
See also: cross-cultural management
Page 250 and 251:
esearcher participating in and faci
Page 252 and 253:
facilitation The concept of facilit
Page 254 and 255:
hand, factor analysis provides for
Page 256 and 257:
authors �Garcia-Ramon et al. 1995
Page 258 and 259:
concept, number and type of hotel r
Page 260 and 261:
mine what is meaningful to them. In
Page 262 and 263:
press event, French officials estim
Page 264 and 265:
The tourism industry is well develo
Page 266 and 267:
used grease are also subtracted fro
Page 268 and 269:
attempt to isolate and measure thos
Page 270 and 271:
either on a regional basis �as wi
Page 272 and 273:
diversified in terms of different c
Page 274 and 275:
succeed in the United States, compa
Page 276 and 277:
gambling Gambling is an activity th
Page 278 and 279:
game park reserve Game park reserve
Page 280 and 281:
characteristics laid down by their
Page 282 and 283:
usually considered to be an object-
Page 284 and 285:
employing a framework based on supp
Page 286 and 287:
margins and causing some high-profi
Page 288 and 289:
tourism) cannot be adequately studi
Page 290 and 291:
y business travel and travel by per
Page 292 and 293:
and Political Analysis, Cambridge:
Page 294 and 295:
visitors through modern equivalents
Page 296 and 297:
for low-income domestic tourists, t
Page 298 and 299:
Tourism in Islands and Small States
Page 300 and 301:
tality to guests is based on rules
Page 302 and 303:
feature of Murray was the commitmen
Page 304 and 305:
gender, ethnicity, employment and t
Page 306 and 307:
elated problems which includes the
Page 308 and 309:
hedonism Hedonism is the unbridled
Page 310 and 311:
The Natural and Built Environment,
Page 312 and 313:
The other main strand of tourism hi
Page 314 and 315:
and a second generation of camps wh
Page 316 and 317:
y advancing tourism development in
Page 318 and 319:
y the nobility suddenly found they
Page 320 and 321:
German gast: stranger, foreigner, e
Page 322 and 323:
education courses or training modul
Page 324 and 325:
humour Humour refers to a sense of
Page 326 and 327:
iconography Illustration by visual
Page 328 and 329:
of the ideology of the picturesque
Page 330 and 331:
are often positive and the environm
Page 332 and 333:
improving environmental performance
Page 334 and 335:
marking. Successful implementation
Page 336 and 337:
doubling of passenger transport out
Page 338 and 339:
Spice Islands ± have occupied a sp
Page 340 and 341:
References Leiper, N. �1995) Tour
Page 342 and 343:
property management system used in
Page 344 and 345:
economic sectors, takes the ad hoc
Page 346 and 347:
esearch, advancement of knowledge i
Page 348 and 349:
International Academy for the Study
Page 350 and 351:
treaties are still governed by thes
Page 352 and 353:
power to the community, a concept t
Page 354 and 355:
and recommended practices are adopt
Page 356 and 357:
International Society of Travel and
Page 358 and 359:
erally did not mind using local tou
Page 360 and 361:
Internet The Internet is a public c
Page 362 and 363:
intervening opportunity Destination
Page 364 and 365:
investment can include increases in
Page 366 and 367:
acts'. in A. Pizam and Y. Mansfeld
Page 368 and 369:
unique feature. Despite this, touri
Page 370 and 371:
Further reading Ministry of Transpo
Page 372 and 373:
perspectives, including those of th
Page 374 and 375:
igour. The main sectors covered by
Page 376 and 377:
Kaabah The Kaabah is a cube-shaped
Page 378 and 379:
at the bottom of the knowledge acqu
Page 380 and 381:
and elsewhere, obviously have had d
Page 382 and 383:
variety of offerings and niche mark
Page 384 and 385:
financial and human resources. Ther
Page 386 and 387:
schemes in all sectors of tourism,
Page 388 and 389:
and 1970s. He conceived leisure as
Page 390 and 391:
liberalisation see international av
Page 392 and 393:
lifestyle The concept of lifestyle
Page 394 and 395:
nity, location, place or area. The
Page 396 and 397:
een the formalisation of the concep
Page 398 and 399:
ludic The ludic aspects of tourism
Page 400 and 401:
The new Kuala Lumpur International
Page 402 and 403:
culture, geography, fantasy and oth
Page 404 and 405:
and procedures, project design and
Page 406 and 407:
Philadelphia: University of Pennsyl
Page 408 and 409:
segmentation'. It considers consume
Page 410 and 411:
the producer±consumer relationship
Page 412 and 413:
tions, mostly funded by governments
Page 414 and 415:
concerns the location of an attract
Page 416 and 417:
determinants of brand choice, situa
Page 418 and 419:
promotion tends to be dominated by
Page 420 and 421:
independent meeting planners, perfo
Page 422 and 423:
evenues are added, total tourism re
Page 424 and 425:
eligious marker, are fewer in numbe
Page 426 and 427:
motivation According to the sociolo
Page 428 and 429:
ut nonetheless highly germane facto
Page 430 and 431:
several days or weeks. Another purp
Page 432 and 433:
in order to determine the total eco
Page 434 and 435:
fold worldwide, and they have becom
Page 436 and 437:
prehistorical �the river from whi
Page 438 and 439:
guides in Singapore', Journal of Cu
Page 440 and 441:
National parks and other protected
Page 442 and 443:
shop postcards consisting of photog
Page 444 and 445:
litan areas are of this kind, and i
Page 446 and 447:
een trained it is ready for use in
Page 448 and 449:
any formal association that is neit
Page 450 and 451:
occupancy rate A tourism business o
Page 452 and 453:
The proper fit of these elements is
Page 454 and 455:
esources because the viability of t
Page 456 and 457:
Pacific Asia Travel Association The
Page 458 and 459:
two weeks of paid holiday. The 1938
Page 460 and 461:
alised than conventional forms such
Page 462 and 463:
Local tourism authorities, boards a
Page 464 and 465:
perception see advertising; anticip
Page 466 and 467:
programme, towards meeting stated g
Page 468 and 469:
Further reading Assael, H. �1993)
Page 470 and 471:
of an integrated national developme
Page 472 and 473:
significance contains historic and/
Page 474 and 475:
portation and support networks, is
Page 476 and 477:
the attainment of specific goals
Page 478 and 479:
still a larger volume of internatio
Page 480 and 481:
overall structure of the argument o
Page 482 and 483:
sophistication of international tou
Page 484 and 485:
eferendum on a hotel tax, azoning m
Page 486 and 487:
accommodation may be unavailable, o
Page 488 and 489:
thirteenth century, and was well kn
Page 490 and 491:
address to which it has been sent,
Page 492 and 493:
and environmental information at th
Page 494 and 495:
principal components analysis Princ
Page 496 and 497:
overall experience consisting of fi
Page 498 and 499:
productivity in respect of one inpu
Page 500 and 501:
occur in the related independent va
Page 502 and 503:
elieved that place management is a
Page 504 and 505:
mainly for non-leisure purposes, of
Page 506 and 507:
and economists. The strong hypothet
Page 508 and 509:
input into such decisions and it ha
Page 510 and 511:
purpose Purpose of tourism normally
Page 512 and 513:
hand, this situation demands that t
Page 514 and 515:
quality of the environment. In the
Page 516 and 517:
schedule business meetings without
Page 518 and 519:
equated with the `vision quest' its
Page 520 and 521:
adio Radio is an underrated medium
Page 522 and 523:
these terms emphasise a human and a
Page 524 and 525:
ecreation centre Within a resort, a
Page 526 and 527:
ecreational geography see geography
Page 528 and 529:
within a state, province or territo
Page 530 and 531:
elics Relics are objects venerated
Page 532 and 533:
esponsibility' of the participants,
Page 534 and 535:
a limited period of time. Rented fa
Page 536 and 537:
esort A definition of resorts shoul
Page 538 and 539:
1930s, but not until the 1970s did
Page 540 and 541:
society �see postmodernism) that
Page 542 and 543:
hetoric In the late twentieth centu
Page 544 and 545:
of the transition rite, the stage w
Page 546 and 547:
A role can be defined by the rules
Page 548 and 549:
Abandoned buildings in declining vi
Page 550 and 551:
sacred journey In common usage `sac
Page 552 and 553:
each point; �4) establish procedu
Page 554 and 555:
scenic drive A scenic drive is a ro
Page 556 and 557:
feature of the elite of many countr
Page 558 and 559:
Tourism, Crime and International Se
Page 560 and 561:
the human subject. The global syste
Page 562 and 563:
tourism represents over 10 per cent
Page 564 and 565:
etween tourism and prostitution are
Page 566 and 567:
shrine A shrine is an object or pla
Page 568 and 569:
Hawkes, T. �1977) Structuralism a
Page 570 and 571:
sites, biblical Biblical sites are
Page 572 and 573:
elationships to family members �i
Page 574 and 575:
social recreation Leisure activitie
Page 576 and 577:
provider behaviours that establish
Page 578 and 579:
destination, their quest is frustra
Page 580 and 581:
Watson, G.L. and Kopachevsky, J.P.
Page 582 and 583:
a religious meaning, and are thus u
Page 584 and 585:
market share and facing severe prob
Page 586 and 587:
sector, including creation of media
Page 588 and 589:
purpose. Eventually, the picturesqu
Page 590 and 591:
quantitatively. The mean, median an
Page 592 and 593:
another climate. Nevertheless, they
Page 594 and 595:
oader macroenvironment �demograph
Page 596 and 597:
tourism studies owes most to the wr
Page 598 and 599:
many tourism businesses may be bett
Page 600 and 601:
Further reading Chadwick, R.A. �1
Page 602 and 603:
have succeeded in improving the int
Page 604 and 605:
ings. An element is a component whi
Page 606 and 607:
property, while indirect taxes are
Page 608 and 609:
While it provides the means to crea
Page 610 and 611:
to France, but its economic conditi
Page 612 and 613:
and carnivals. The contribution of
Page 614 and 615:
ecord of a person's use of time. Th
Page 616 and 617:
operator or other supplier, usually
Page 618 and 619:
in marketing products and to guaran
Page 620 and 621:
fragmentation and the spatial separ
Page 622 and 623:
tourism system The concept of a tou
Page 624 and 625: central elements are sights, sites,
Page 626 and 627: scientific and the unashamedly roma
Page 628 and 629: involves a series of transactions.
Page 630 and 631: type of road. With off-road vehicle
Page 632 and 633: carriers in particular markets. Mos
Page 634 and 635: others by those who claim superior
Page 636 and 637: the production of guidebooks for me
Page 638 and 639: Further reading Edgell, D.L. �199
Page 640 and 641: y establishing successful hotel/res
Page 642 and 643: 1988). Graburn �1983) differentia
Page 644 and 645: tion) might be international in sco
Page 646 and 647: ecognition of the severe impact of
Page 648 and 649: ing immigrants to the United States
Page 650 and 651: The combination of sustainable deve
Page 652 and 653: vacationscape The term `vacationsca
Page 654 and 655: present somewhere remotely, rather
Page 656 and 657: References Andregnette, P. �1995)
Page 658 and 659: In war-torn areas, mere prospects f
Page 660 and 661: 1980s. At an earlier time, the Fren
Page 662 and 663: World Tourism Organization The Worl
Page 664 and 665: ÐÐ �1996) Educating the Educato
Page 666 and 667: yield management The concept of max
Page 668 and 669: zoning Zoning, as it is popularly c
Page 670 and 671: 638 Index achievement 7±8 acquisit
Page 672 and 673: 640 Index asset management 32 cash
Page 676 and 677: 644 Index environmental 86±7 see a
Page 678 and 679: 646 Index craft see handicrafts Cra
Page 680 and 681: 648 Index research 217 design of or
Page 682 and 683: 650 Index role of tourism 250, 452
Page 684 and 685: 652 Index environmental valuation 2
Page 686 and 687: 654 Index and currency smuggling 53
Page 688 and 689: 656 Index Havana Convention �on i
Page 690 and 691: 658 Index marketing 376 metaphor 38
Page 692 and 693: 660 Index inventory 5, 329 and entr
Page 694 and 695: 662 Index paid holidays 281, 425 Ru
Page 696 and 697: 664 Index market research see marke
Page 698 and 699: 666 Index Montreux �Switzerland)
Page 700 and 701: 668 Index Okechuku, C. 119 Okrant,
Page 702 and 703: 670 Index Germany 253 Greece 262 Hu
Page 704 and 705: 672 Index ratio analysis 112, 487±
Page 706 and 707: 674 Index restaurant 507±8 classif
Page 708 and 709: 676 Index 157, 253±4, 277, 329±30
Page 710 and 711: 678 Index and conservation 103 and
Page 712 and 713: 680 Index Asia Pacific Tourism Asso
Page 714 and 715: 682 Index vision quest 484±5 Visio
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