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92 communication mix<br />

may even result in the invention of new cultural<br />

expressions which enhance pride of identity and<br />

soon become accepted as `traditional'.<br />

This is particularly true of music and dance<br />

forms, which have been revived and intensified in<br />

the wake of the world's recent interest in all forms<br />

of ethnic music, as shown in cultural tourism<br />

and ethnic tourism. Performers may have larger<br />

and more appreciative audiences than dwindling<br />

local populations. New outlets such as the ability to<br />

make and to sell recordings, the adaptation of new<br />

instruments and technology and even the chance<br />

for formerly marginalised musicians to tour, have<br />

strengthened as well as transformed many local<br />

folk and ethnic traditions. Further, in music and<br />

dance the performance itself is likely to engender<br />

feelings of authenticity in the performers regardless<br />

of whether the audience paid or who they are.<br />

A number of collections of case studies have<br />

appeared which examine the influence of tourism<br />

on the production, distribution and consumption of<br />

the arts and material culture are under heavy<br />

influence in the last few decades �Appadurai 1986;<br />

Cohen 1993; Graburn 1976; Jules-Rosette 1984). A<br />

tremendous range of outcomes characterise the<br />

differential effects of commoditisation: extinction,<br />

replications, miniaturisation, gigantism, simplification,<br />

exotification, loss of functionalism, modified<br />

or new motifs, syncretism and changes in methods<br />

of manufacturing and materials. In addition, the<br />

audiences may be locals, tourists or both. Regardless<br />

of the changes, if the commercial forms are<br />

appreciated and demanded, the performers and<br />

artists will feel rewarded and stimulated. However,<br />

if creativity is not rewarded and only repetitive<br />

and/or cheap productions are bought, the creators<br />

will get bored or discouraged.<br />

In these times of increasing appreciation of local<br />

and ethnic productions, when performances and<br />

art objects can reach global audiences, the<br />

commoditised output of those under the tourist<br />

gaze may in fact enhance self-esteem. This is<br />

especially so when these arts are upheld as<br />

representative of the best that the national society<br />

has to offer. The commodisation of cultural forms<br />

for tourism is probably a more enlightened and<br />

profitable avenue than employment as a menial<br />

labour force in the service of the institutions of<br />

the industry.<br />

References<br />

Appadurai, A. �ed.) �1986) The Social Life of Things,<br />

Cambridge: Cambridge University Press. �Includes<br />

studies of the production, exchange,<br />

commodity status, cross-cultural dissemination<br />

and consumption of material culture.)<br />

Cohen, E. �1988) Àuthenticity and commoditization<br />

in tourism', Annals of Tourism Research 15�2):<br />

371±86. �Shows that authenticity is negotiable<br />

and that commoditisation does not destroy<br />

authenticity.)<br />

ÐÐ �ed.) �1993) `Tourist arts', special issue of<br />

Annals of Tourism Research 20�1). �Analyses commoditisation<br />

of history and heritage, colonial<br />

and post-colonial folk arts and souvenirs.)<br />

Graburn, N.H.H. �ed.) �1976) Ethnic and Tourist Arts:<br />

Cultural Expressions from the Fourth World, Berkeley,<br />

CA: University of California Press. �Case studies<br />

of the stimulation, production, trade and consumption<br />

of the arts and crafts of native and<br />

minority peoples around the world.)<br />

Greenwood, D.J. �1989) `Culture by the pound', in<br />

V. Smith �ed.), Hosts and Guests:The Anthropology of<br />

Tourism, 2nd edn, Philadelphia, PA: University of<br />

Pennsylvania Press.<br />

Jules-Rosette, B. �1984) The Messages of Tourist Art:<br />

An African Semiotic System in Comparative Perspective,<br />

New York.<br />

communication mix<br />

NELSON H.H. GRABURN, USA<br />

The communication mix is the combination of<br />

advertising, personal selling, public relations<br />

and sales promotions used within the same<br />

campaign. Most tourism marketing programmes<br />

include the use of such communication mixes<br />

because different ingredients in the mix help best in<br />

achieving related, but somewhat unique, objectives<br />

of the marketing programme. Thus, a communication<br />

mix for a given destination, Disney<br />

World, for example, may include television and<br />

radio commercials, newspaper and magazine ads,<br />

free brochures mailed to inquirers exposed to<br />

advertising offers of the free brochure, publicity in<br />

the form of news stories about family outings at<br />

Disney World. The central premise for designing a

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