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262 Greece<br />

Greece<br />

Greece has a long tradition in tourism, mainly due<br />

to its history and ancient civilisation which<br />

regarded foreigners as sacred. Its tourism product<br />

is composed of an amalgam of natural, cultural and<br />

heritage attractions, including some 15,000 miles<br />

of coastline, 2,500 islands, diverse fauna and flora,<br />

mild winters and warm summers, 25,000 registered<br />

and protected monuments and archaeological sites,<br />

numerous museums and about 500 traditional<br />

settlements.<br />

As a land of rich economic, religious and<br />

intellectual activity for more than three and a half<br />

millennia, geographically spread on an archipelago<br />

located at the southeastern corner of Europe on a<br />

crossroad to Africa and Asia, Greece inevitably has<br />

stimulated tourism activity since the beginning of<br />

documented humanity. In modern years, organised<br />

tourism commenced after the Second World War,<br />

and expanded rapidly after the mid-1970s. Not<br />

surprisingly, tourism grew especially on island<br />

destinations and regions with historical monuments.<br />

Amenities are offered by a plethora of small<br />

enterprises. A total of 7,500 official hotels offer half<br />

a million beds, while about 1 million unregistered<br />

beds are provided. Moreover, 11,000 beds in cruise<br />

liners and 12,000 in yachts, as well as 83,000<br />

camping spaces, accommodate all types of demand.<br />

About 20,000 restaurants and countless<br />

catering and entertainment establishments are on<br />

offer. Some 7,000 travel agencies, 1,500 coach<br />

rental firms and some 4,000 car rental agencies are<br />

estimated to operate throughout the country. The<br />

tourism product is distributed mainly by European<br />

tour operators who organise package tours.<br />

There are about 800 tour operators in Greece.<br />

Accessibility is facilitated through thirty-two airports,<br />

most of which can receive direct international<br />

flights. Olympic Airways and other private<br />

airlines provide an extensive network, while a<br />

complex network of sea, road and rail transportation<br />

facilitates passenger transportation.<br />

Since the early 1950s Greece has enjoyed a<br />

growth in arrivals. In 1950, over 33,000 foreign<br />

tourists arrived; this figure rose to 11.3 million in<br />

1994. About 75 per cent of visits are concentrated<br />

in the May to September period. Germany and<br />

the United Kingdom contribute almost 25 per<br />

cent of the total volume each, while Italy,<br />

Scandinavia, the Netherlands and Austria are<br />

the other main markets. In 1993, about 48.5<br />

million bed nights were recorded, 75 per cent of<br />

which were by international tourists. More than 75<br />

per cent of tourists arrive by air and 58 per cent by<br />

charter flights, indicating that they are on package<br />

holidays. About 90 per cent were holiday makers,<br />

while only 7 per cent travelled for business and 3<br />

per cent for other reasons. The average length of<br />

stay is fourteen days, while the average expenditure<br />

per capita in 1993 was $354. Research on<br />

tourist segmentation, motivation, attitudes and<br />

satisfaction is inadequate �see also market<br />

segmentation).<br />

The tourism policy is overseen by the Greek<br />

National Tourism Organisation and the Ministry of<br />

Tourism. The two organisations share the responsibilities<br />

for planning, implementation and promotion<br />

at both national and regional levels, as well<br />

as coordinating the public and private sectors.<br />

Public investment in commercial facilities was<br />

utilised in the past to stimulate both tourism<br />

demand and the confidence of the private sector<br />

to invest. A wide range of incentives have also<br />

been utilised since the early 1980s to improve the<br />

existing facilities and stimulate the development<br />

of high quality amenities. The national organisation<br />

operates twenty-one regional and twenty-five<br />

overseas offices �in eighteen countries) mainly<br />

responsible for promotion and marketing. There<br />

are no regional tourism boards, although counties<br />

and local agencies often establish working groups<br />

for the promotion and coordination of the local<br />

industry.<br />

The Ministry of Development and the National<br />

Tourism Organisation are responsible for national<br />

policy. Unfortunately, there is a lack of a comprehensive<br />

master plan. Hence policy is usually<br />

based on generic mid-term policy objectives: to<br />

increase arrivals and foreign exchange income,<br />

to enhance competitiveness, to improve services<br />

in the industry, to reduce seasonality, to<br />

attract high spenders and alternative tourism,<br />

to construct up-market facilities such as luxury<br />

hotels, golf courses, congress centres, casinos and<br />

marinas, to develop infrastructure with emphasis<br />

on transportation, to support social tourism

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